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(#1)
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Senior Member
Prepaid Expert
Posts: 206
Join Date: 14 Jul 2014
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All day Wifi -
07-08-2015, 17:02
I had a dispute with alldaywifi when they wanted to add their product to the prepaid SIM wiki. I had to edit it several times to get down to the facts and get rid of all advertisement bla-bla.
Now, checking again their website, it's still very deceiving: - for instance they now add the Istanbul Card for discounted public transport. This is highlighted in this blog: https://alldaywifi.com/blog. What they "forgot" to add, that the card is sold for TL 6 (€1.64) only everywhere in town. Btw. if you want to keep your Istanbul Card, you will be charged $3. Same policy with the museums pass. - they say about the regulations in Turkey, which are really a hassle for long-term visitors: To use a mobile phone with a Turkish SIM card, you have to register your phone (IMEI number) in tax offices for approx. 40 EUR. Unregistered phones may be blocked in 1 week to 4 weeks. What they "forgot" to say is, that the Turkish governement has extended the grace period from 30 to 60 days in 2014. So up to 2 months, you are safe on an local SIM card. - you should never make a contract with a supplier who doesn't publish their T&Cs on the internet. In most countries this illegal, in Turkey obviously not. So read this: Enjoy unlimited data - We do not count your usage in MBs or GBs, since we really do not care. If you are using Alldaywifi, you also should not consider your internet usage every time. Unlimited means unlimited. What they "forgot" to say is their Fair Use Policy of 15 GB/week and 60 GB/month. This is much, but not unlimited and only written in the T&Cs which have now disappered totally. EDIT: I just tried a fake booking. The T&C are linked just before payment: https://alldaywifi.com/index.php?opt...=article&id=24 Of course, FUP is still in there. - I like this message especially: As Alldaywifi, we always guarantee that using our services will be cheaper in any condition comparing to buying a SIM card. Ok. They "guarantee"! How? Just make a short calculation: You stay in Istanbul for 1 week and use 1 GB data. Alldaywifi charges you $40 (TL 111) if you pick it up and bring it back to their office. The leading mobile provider in Turkey is Turkcell. They charge for a Hazir prepaid card TL 35 containing TL 20 credit. A 1 GB weekly package is sold for TL 9. Vodafone and Avea are even cheaper. So will alldaywifi give me back TL 111-35 = 76. Well, I have my doubts...... Reading this previous contribution, I can't help feeling that it is from the same source: https://alldaywifi.com/about-us. Btw. congratulations to alldaywifi for being the no.1 outdoor activity in Istanbul on tripadvisor: http://www.tripadvisor.com/Attractio...-Istanbul.html OMG |
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(#2)
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Senior Member
Prepaid Specialist
Posts: 774
Join Date: 21 Apr 2009
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07-08-2015, 19:53
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I think even with your warning this would be an attractive option. With your warning you would be forewarned and make a better choice of it. The 'fair use' info seems to be more the Telco's conditions than alldaywifi's practice. As to being the no.1 outdoor activity in Istanbul ?? Well I fear there are many who spend way too much time looking at small screens. Istanbul seems to be a place with a lot to see. Pity so many will only look at small screens. Kind of sad, actually. I think people tend to want the least hassle possible and let others do the dirty work. I think this meets that desire. |
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(#3)
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Senior Member
Prepaid Prophet
Posts: 2,128
Join Date: 10 Dec 2004
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11-08-2015, 17:43
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(#4)
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Junior Member
Newbie
Posts: 2
Join Date: 21 Aug 2015
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21-08-2015, 13:16
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I appreciate the detailed work of Wolfbln earlier in this post. I really care how Alldaywifi looks like through the perspectives of other people. Actually, Wolfbln is the one, who added Alldaywifi to wiki for prepaid data. At that time he made a detailed research and added us as an alternative to SIM cards. 10:10, August 25, 2014 Wolfbln (Talk | contribs) . . (46,117 bytes) (+1,192) . . (→avea: added Mifi solution of alldaywifi) After couple of months, one of the competitors tried to do advertise on wiki without showing any respect to guidelines of wiki, where Wolfbln was there once more to keep wiki clean. 17:06, September 5, 2014 Wolfbln (Talk | contribs) . . (46,209 bytes) (-1,925) . . (→Rent 'n Connect: reasons for undo see Talk: Yattering) I think on his earlier post he confused Alldaywifi with other company who made him upset a little bit. If you do not mind I wanted to make some points clear for your community which Wolfbln mentioned here. Quote:
This is correct and our phrase about 1 to 4 weeks is not up-to-date anymore. It was somewhere deep on our webpage, we never highlight it, but we just updated it with actual regulations. Thanks for the warning. Quote:
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As describing text, we usually compare SIM prices of short visits to our rental fee, which makes sense but not 3x times expensive as you calculated. We also deliver anywhere in Istanbul for free, since we are launched last year. You never need to come to our office (We used to work from home, we have a public office since 2 months ) I think it was confused with one of the competitors again. Quote:
Since we started our company, we did not create a single self-promotional content, on any of the platforms. We just concentrate on our guests, not marketing posts. That's why we even were involved in prepaid wiki by one of the contributors, not us. These are the main points I wanted to make clear. I personally appreciate this kind of contributions and we are always ready to improve any points, which you might find to improve user experience. I do not know if you know about any company who pay attention to this kind of valuable feedbacks and takes necessary actions immediately. We are doing our best to keep our Startup honest and transparent, which makes the life of travellers easier in our country. |
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(#5)
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Senior Member
Prepaid Prophet
Posts: 2,128
Join Date: 10 Dec 2004
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23-08-2015, 01:39
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The two new members who posted about it here and on other platforms also seem a little confused. They tell us they are from two other countries, and that they visited Turkey and used your product. But actually they both posted from within Turkey, even 2 months after the visit of one, using other ISP's. This may or may not imply a longer term relationship with the country, but it does make me wonder about their use of your service, including why they are posting so much about it, without mentioning others that they've used. |
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(#6)
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Senior Member
Prepaid Expert
Posts: 206
Join Date: 14 Jul 2014
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23-08-2015, 15:56
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I'm also totally happy with your offer on the prepaid WIKI site and this represents a fair presentation of your product from my point of view - no complaints about it. The dispute was probably with another company. I can't tell for sure, as I've edited so many Wifi Hotspot rental offers. I also have to admit one mistake of mine: the Hazir card, that's the startup package of Turkcell has gone up in price now and is sold for 51 TL. This is now updated on the WIKI too. What the other points are concerned, I'm glad that you got rid of the outdated information on your website as I did on the WIKI. I'm totally aware, that on your site, you can advertize your product anyway you like. But here, you should stick to the facts: "For those who want to make a reservation, our Terms & Conditions are very clear ". This is true. But should it be only to those who want to make the deal - or to everbody who is interested on your website? In many countries, it's mandatory to show T&Cs open on the website for everbody to see. You have chosen to give a link to the T&Cs only after entering personal data, just before payment. And some regulations like liability are not mentioned before. Again, you are right in what you have said - but is it good service obviously in lack of a legal obligation to state T&Cs open in Turkey? "If you can get a SIM card with some data for less than 100TL, we would be happy to provide our service for free during your visit to Turkey". OK. Can I take this as a bet? I will visit your great country in November and need 1 GB for 1 week in Antalya. You will understand that I won't use your service so far away from Istanbul. If I manage to get a SIM card of a major provider (Turkcell, Vodafone, Avea) plus 1GB data for a week for less than 100 TL, you will give your service for free for another user of this forum? Of course, I'll document my costs and show it here. @andy Somehow, I'm not surprised, that these "reviews" about Alldaywifi were coming from people registered in different countries, both using a Turkish IP address for their post, even if they are supposed to have left the country already. We can't prove anything, but it looks dubious for sure. Like the No.1 "outdoor activity" for which this company has been voted for by their happy users on Tripadvisor without any help, even if there are more rental agencies in town. I think we can leave it here as we can't solve this mystery. But I hope that Erinc accepts my bet |
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(#7)
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Junior Member
Newbie
Posts: 2
Join Date: 21 Aug 2015
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25-08-2015, 23:15
For sure, I'm happy to accept your bet.
I will be waiting for your adventures for a SIM card to hear how things will go for you. You can even tell the complete process about vendors at the airports or not english speaking shopkeepers in the city. If you manage to survive that week without spending more than 100TL, I'm happy to offer a free Alldaywifi for one week in Istanbul to a traveller from this forum. It is a quite good bet for you, since there is still a possibility that everything may go as planned without getting overcharged or not-activated SIM card. I'd be also glad if you can share how long does it take for you to get connected via your turkish SIM and if 1GB was enough for you. (Feel free to top-up later ) Besides that, I hope you will have a wonderful time in my country. P.S. We send those mobile wifis anywhere in Turkey. |
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