United Mobile+ (new service with +44 Jersey number)

[swancity]

Hi, Bossman

How did you do balance transfer, there's no link to balance transfer on their website, only the do not transfer link. I tried both old and new number. can u let me khow? thanks

[MATHA531]

Originally Posted by swancity

Hi, Bossman

How did you do balance transfer, there's no link to balance transfer on their website, only the do not transfer link. I tried both old and new number. can u let me khow? thanks

You have to activate the new number on the web site...click on my orders and you will see your new +44 number listed and it will say shipped and to be activated...click on to be activated and it will bring you to a screen asking for the PUK code...enter the PUK code and the new number will be activated...go back to balance transfer and you will then be able to balance transfer.

Hope that helps.

[Bossman]

I believe you can only do a balance transfer after activating the new card via the “my orders” link using the PUK that came with the sim. After that, the UM+ number showed up in the transfer to dropdown. Yes, before activating the new sim the only option was “do not transfer”

Originally Posted by swancity

Hi, Bossman

How did you do balance transfer, there's no link to balance transfer on their website, only the do not transfer link. I tried both old and new number. can u let me khow? thanks

[swancity]

Thanks. u r the best