United Mobile+ (new service with +44 Jersey number) - Page 17

inquisitor · 07-08-2007, 09:29

Anyone using UM+ in France? A friend of mine is staying there and can't place or receive calls in any network, she tried.

Effendi · 07-08-2007, 09:50

Did it work in Germany, instead? Since here it's still not working (in Italy), but some friends had it working (always in Italy)... so it could be some UM problem, rather than geographic...

inquisitor · 07-08-2007, 09:52

Yes, in German it worked as I mentioned several messages earlier.

Nokia1610 · 07-08-2007, 10:29

Effendi, isn't your UM+ working yet?

My UM+ works correctly with all networks here in Italy. Next week I'm in Belgium and I'll test UM+ there as well.

Effendi · 07-08-2007, 10:42

Quote:

Originally Posted by inquisitor

Yes, in German it worked as I mentioned several messages earlier.

sorry, the thread is getting long, I miss messages!

Quote:

Originally Posted by Nokia1610

Effendi, isn't your UM+ working yet?

My UM+ works correctly with all networks here in Italy. Next week I'm in Belgium and I'll test UM+ there as well.

I didn't try today (I left it at home), but it was not working yet...

MATHA531 · 07-08-2007, 13:05

Sorry to report...and they've had several days on this that they haven't resolved the issue of the caller getting the message that "we are unable to complete your international call as dialed. Please check the number and dial again or ask your operator for assistance." This implies the number is wrong and that means a person getting that message will assume the number is wrong and won't try again.

This is a very serious matter and there is no reason why it is taking so long for them to resolve. I reported the problem to them via e mail and they haven't responded. Too bad as this can be an excellent service but such things just shouldn't happen.

Bossman · 07-08-2007, 14:24

I agree. This a critical functionality that they need to get fixed. I am also surprised they released the sim for mass market without testing this. Leaving the phone on 24/7 does not solve the issue either since there will not always be service.

Quote:

Originally Posted by MATHA531

Sorry to report...and they've had several days on this that they haven't resolved the issue of the caller getting the message that "we are unable to complete your international call as dialed. Please check the number and dial again or ask your operator for assistance." This implies the number is wrong and that means a person getting that message will assume the number is wrong and won't try again.

This is a very serious matter and there is no reason why it is taking so long for them to resolve. I reported the problem to them via e mail and they haven't responded. Too bad as this can be an excellent service but such things just shouldn't happen.

andy · 07-08-2007, 16:17

Quote:

Originally Posted by inquisitor

Anyone using UM+ in France? A friend of mine is staying there and can't place or receive calls in any network, she tried.

I've been in France a day. My SIM card got here before me as I was a couple of days later than planned.

I've just activated the SIM online, not added any credit yet, and the phone rang when the number was dialled from my O2 phone

andy · 07-08-2007, 16:22

Quote:

Originally Posted by Keighleyboy

I see Jersey Telecom have registered another telephone number range +447509xxxxxx which will cause more problems trying to call from other carriers as UK mobile numbers up until this number range have always been +4476xxxxxxxx, +4477xxxxxxxx, +4478xxxxxxxx and +4479xxxxxxxx

Numbers in 075 have been allocated for a few months now, but seem to be only just appearing in use. Part of the reason why IoM SIMs aren't reachable from some providers is that they haven't enabled +4476 in their dialplans

saintsimon · 07-08-2007, 16:32

Quote:

Originally Posted by inquisitor

Yes, in German it worked as I mentioned several messages earlier.

They UM+ cards always work when newly activated, but they die one or two days later. This may be the case for your card in France.

Mine is still dead, while it was ok at the beginning. Only 089 works, nothing else.

	(#161)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	07-08-2007, 09:29 Anyone using UM+ in France? A friend of mine is staying there and can't place or receive calls in any network, she tried. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com

	(#162)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	07-08-2007, 09:50 Did it work in Germany, instead? Since here it's still not working (in Italy), but some friends had it working (always in Italy)... so it could be some UM problem, rather than geographic... Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#163)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	07-08-2007, 09:52 Yes, in German it worked as I mentioned several messages earlier. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com

	(#164)
Nokia1610 (Offline) Member Official Member Posts: 31 Join Date: 05 Aug 2007 Location: Milan Country:	07-08-2007, 10:29 Effendi, isn't your UM+ working yet? My UM+ works correctly with all networks here in Italy. Next week I'm in Belgium and I'll test UM+ there as well.

	(#166)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	07-08-2007, 13:05 Sorry to report...and they've had several days on this that they haven't resolved the issue of the caller getting the message that "we are unable to complete your international call as dialed. Please check the number and dial again or ask your operator for assistance." This implies the number is wrong and that means a person getting that message will assume the number is wrong and won't try again. This is a very serious matter and there is no reason why it is taking so long for them to resolve. I reported the problem to them via e mail and they haven't responded. Too bad as this can be an excellent service but such things just shouldn't happen.