Toggle Mobile

[ronwi]

Yes, she verified the APN settings after the phone did not work in NL, and they were the Toggle settings that I had given her earlier (and which worked in France.)

Originally Posted by inquisitor

Has your step-daughter verified APN settings after switching to the Dutch IMSI? Most modern smartphones handle APN settings SIM-specifically. Once you change SIMs APN settings will be reset or auto-adjusted and if you change IMSIs of your toggle SIM (i.e. enter another toggle county) your phone does assume that your SIM has been changed and APN settings will be changed. So you need to enter toggle's APN settings for each toggle country you got a local number/IMSI from.

[ronwi]

I can confirm that SMS was working (at least partially, her mother who uses AT&T in the US got the SMS, my Sprint phone did not, but Sprint frequently is flaky with incoming international SMS, especially from MVNOs.)

It would be nice if either the person I reached by email at CS or the one she reached by phone knew the reason, or at least knew to say that there was a data outage in NL.

Originally Posted by peterdoo

Data in The Netherlands is down since Lyca's switch from Vodafone to KPN network. Also SMS was down but is supposed to be fixed now.

I had similar problems with large providers when they were starting new services/countries, so that is not something special. The problem is that Toggle is changing things quite often.

[HappyCamp]

Originally Posted by inquisitor

Has your step-daughter verified APN settings after switching to the Dutch IMSI? Most modern smartphones handle APN settings SIM-specifically. Once you change SIMs APN settings will be reset or auto-adjusted and if you change IMSIs of your toggle SIM (i.e. enter another toggle county) your phone does assume that your SIM has been changed and APN settings will be changed. So you need to enter toggle's APN settings for each toggle country you got a local number/IMSI from.

+1

It appears that whenever I change countries all my APN settings are gone from my phone. This is using a Nexus 4 running Android 4.3.

[peterdoo]

Many phones save the network ID of the home network operator as a part of APN settings. Only APNs that correspond to the currently used network ID/IMSI are displayed and can be used.

As change of country means a change of IMSI, in the case of having a local number, you have to enter the APN settings again as the phone will not use those from the other IMSI. However once APN is set for a particular country/IMSI, you should not have to enter it again for that country/IMSI.

[ChrisNeedsToKnow]

Originally Posted by MBK

During the Paypal checkout you can change the currency back to £ if you want (click to change the payment option). This way you credit card will be charged for the original amount in £.

I only ever saw the £-option. My Paypal account is in €, so I get Paypal´s €-£ conversion, which sucks.

I actually do have a £-CreditCard which would allow me to pay 1:1, but the card is rejected.

[inquisitor]

Originally Posted by peterdoo

Many phones save the network ID of the home network operator as a part of APN settings. Only APNs that correspond to the currently used network ID/IMSI are displayed and can be used.

As change of country means a change of IMSI, in the case of having a local number, you have to enter the APN settings again as the phone will not use those from the other IMSI. However once APN is set for a particular country/IMSI, you should not have to enter it again for that country/IMSI.

By the way, it would be pretty simple to build an Android app that could automatically set APN settings for toggle subscribers but obviously usability is not in their focus.

[ChrisNeedsToKnow]

Originally Posted by MBK

News from Toggle's twitter, September 16:

• "Belgium will have local rates and also a local number hopefully this week or the following."...

"This week (and) the following" have passed, no Belgian numbers available.

I don´t find it bad that the numbers are not there yet, but Lyca/Toggle seriously has to learn something about "expectation management".

Why promise stuff for no specific reason, and then not keep it?

[ChrisNeedsToKnow]

Originally Posted by ChrisNeedsToKnow

"This week (and) the following" have passed...

And another week... (just remembering because I´m in Belgium )

[likea]

I am in the US and got a new lycamobile SIM (Vodafone NL). I got a US local number, can make calls, text and even top up on T-Mobile network. However data is not working.

I set a new APN with the following settings.
APN : data.lycamobile.co.uk
Username: lmuk
Password : plus

The MCC and MNC (which I can't modify) are 204 and 04. I am on Nexus 4 Android 4.3

Any help to get data working is appreciated.

Thanks.

[peterdoo]

204 04 is a roaming profile. It should not be used when a local number is available in a country. Try changing to US profile in Toggle SIM menu.

You should probably see MCC/MNC 311/960 for US profile.