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(#11)
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Senior Member
Prepaid Guru
Posts: 1,164
Join Date: 04 Feb 2006
Location: Germany
Country:
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![]() As far as i read on other webboards nobody got data running so far...
Chris Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9 |
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(#12)
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Junior Member
Newbie
Posts: 2
Join Date: 22 Jun 2012
Country:
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![]() Yup, that does seem to be the case. I'm going to get a contact higher up in the company through the travel trade press as they are the ones who've been giving them the recent publicity.
![]() ![]() Vodafone (AUS, ESP, UK, IND, BAH), Lebara (AUS), SingTel (SIN), Digi (MAL), Orange (ESP, FR), Sunrise (CH), T-Mobile (DE, UK, US), Rogers (CDN), AT&T (US) and many many more. |
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(#13)
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Junior Member
Newbie
Posts: 5
Join Date: 02 Jul 2012
Country:
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![]() A very good morning to you all!
As I can read from your posts you are having some issues when trying to use our data service abroad. First I would like to say that we do have data roaming but only in the toggle mobile countries (UK, The Netherlands, Spain, France, Germany, Australia, Switzerland, Poland, Denmark, Norway and Sweden). Same as to benefit from local rates on these countries, to use our data service you MUST first register online for the country you are going to visit. Register here. Example: If you are travelling to Spain, before you travel you need to go to our website and register for a Spanish local number. This registration will allow you not only to have a local Spanish mobile number (enabling your Spanish contacts to call you at local rates) but also to benefit from our toggle mobile countries' flat rates plus the data service. Please note that your phone as to be switched on with your toggle sim card inside when you register. I hope I could help. Feel free to contact us if you have any question, we will be happy to help. Thank you. All the best, Sofia Gouveia Senior Marketing Manager toggle |
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(#14)
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Senior Member
Prepaid Expert
Posts: 322
Join Date: 11 Apr 2012
Location: London
Country:
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(#15)
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Senior Member
Prepaid Expert
Posts: 250
Join Date: 28 Jan 2011
Country:
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(#16)
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Junior Member
Newbie
Posts: 5
Join Date: 02 Jul 2012
Country:
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![]() Hi to you all,
Tux: Italy will be added to the toggle mobile countries very soon, hopefully in the next couple of months. If you check our Facebook or Twitter page or subscribe to our Newsletter you will be notified as soon as it's live. NFH: You are totally right and thanks for pointing it out. Due to some technical issue the website was not updated with the new rates although we were already charging it and according with the EU regulation. Please check our website again as it should be correct now. Thank you both for your feedback and let us know if you have any question. A great week for all! |
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(#17)
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Senior Member
Prepaid Expert
Posts: 322
Join Date: 11 Apr 2012
Location: London
Country:
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I can see the prices have been updated. However, in some cases they have been lowered but remain above the new price caps and in other cases, they have been increased. For example, from Gibraltar and Réunion, it now says £4.10 to send a text and £2.87/min to receive an incoming call, which are respectively 54 times and 43 times the price caps! I suggest you check all the examples I gave above. Norway is also still higher than permitted. |
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(#18)
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Senior Member
Prepaid Expert
Posts: 322
Join Date: 11 Apr 2012
Location: London
Country:
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![]() It seems that many of the prices have now been updated. However, the following discrepancies remain:
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(#19)
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Junior Member
Newbie
Posts: 5
Join Date: 02 Jul 2012
Country:
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![]() Hi NFH,
Thank you for your feedback. Further to you comments: - You are totally right about the Free Incoming Call Countries, the rates are not correct on our website. Please note that we didn't charge it to any customer, only on our website is not correct but customers are being charged the right rates. - I'm waiting from my Legal Team's feedback regarding VAT. I will post it here and if that's the case, change the rates accordingly. Thank you and have a great evening. Best, Sofia |
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(#20)
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Senior Member
Prepaid Expert
Posts: 322
Join Date: 11 Apr 2012
Location: London
Country:
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Toggle Mobile has an innovative product, particularly with the local numbers when roaming, and I hope that Toggle or another Lycamobile company is similarly innovative when it becomes possible from July 2014 to choose an alternative provider for EEA roaming services on the same SIM card while continuing to use one's usual provider in the UK. See http://berec.europa.eu/doc/consult/bor12_68.pdf |
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netherlands, toggle |
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