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sempurna (Offline)
Junior Member
Posts: 1
Join Date: 17 May 2012

Unhappy do not work - 29-05-2012, 08:53

Be careful buying cards from Bought two cards which required only that my phones be unlocked. The cards were waiting at the hotel as promised but did not work in either phones which were two different models and both unlocked. The two cards which I bought at a fraction of the cost from a local supermarket to replace them both worked 100%. offered no support other than they had a "no refund" policy and it was not their problem. So it appears that the cards form do not work in some phones and support from them is non existant.
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MATHA531 (Offline)
Senior Member
Prepaid Specialist
Posts: 869
Join Date: 15 Oct 2004

Default 02-06-2012, 18:19

Dispute the charge to your credit card company.
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kuba.g (Offline)
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Prepaid Expert
Posts: 228
Join Date: 24 Oct 2010

Default 04-06-2012, 02:06

Originally Posted by MATHA531 View Post
Dispute the charge to your credit card company.

Don't let scammers take your money without trying at least the basic things. In their T&C they state that products which are DOA can be sent back at their expense and refunded.

Mobile internet sim cards:
INT: abroadband, NL: Simyo, *bliep, BE: Colruyt Mobile, MEDIONmobile, LUX: Orange, PL: mBank Mobile,
DE: Congstar, MEDIONmobile, IE: Vodafone, CH: OK Mobil, SwissCom, SE: Telia, ES: MásMovil,
GR: Cosmote, IT: TIM, RO: Vodafone, RS: mt:s, BY: Privet, UA: Kievstar, MD: Moldcell

Feel free to consult me about sim cards in the Benelux and Poland.
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simcardabroad (Offline)
Junior Member
Posts: 8
Join Date: 04 Sep 2011

Default Refund - 05-06-2012, 20:18

Sorry to hear that you did not get it working.
First of all, we do have a refund policy if it's something wrong with the SIM card. Please return the SIMs and we will check them and refund you if they are not working.

If the problem is related to the customer's phone however, we can not offer a refund.

it's difficult to respond to a complain without knowing a few things:
1. What country did you go to?
2. What phones were you using?

prepaidsimcard dot org
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prepaid phone card,, prepaidsimcard

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