ekit dual number [US & UK] SIMs

FBlack_111 · 17-05-2010, 23:52

I was testing my U.S. number and cannot receive any incoming calls on the U.S. line. Calls go straight to voice mail. EKIT is trying to figure it out. While in U.S. mode (and in the US) , I can receive calls made to my UK number. Anyone else tried receiving a call on their US number while in the US?

FBlack_111 · 18-05-2010, 02:21

I re-tested my Ekit SIM that would not receive incoming calls (or make outgoing calls) on the U.S. number in my other 2 phones. The SIM seemed to work fine in the other phones. It made calls and received calls and text messages. I assume that the first phone must have some sort of "glitch" in it. At least I know the SIM works.

FBlack_111 · 26-05-2010, 22:38

Once again EKIT's customer service comes through. I have said previously that quality, responsive, customer service is worth going with a company like EKIT.

They determined my nearly year old EKIT phone was defective and replaced it with no cost to me. They shipped my a new phone and included a free UPS return slip to send back the defective one. That kind of service is hard to beat.

	(#1)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	17-05-2010, 23:52 I was testing my U.S. number and cannot receive any incoming calls on the U.S. line. Calls go straight to voice mail. EKIT is trying to figure it out. While in U.S. mode (and in the US) , I can receive calls made to my UK number. Anyone else tried receiving a call on their US number while in the US?

	(#2)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	18-05-2010, 02:21 I re-tested my Ekit SIM that would not receive incoming calls (or make outgoing calls) on the U.S. number in my other 2 phones. The SIM seemed to work fine in the other phones. It made calls and received calls and text messages. I assume that the first phone must have some sort of "glitch" in it. At least I know the SIM works.

	(#3)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	26-05-2010, 22:38 Once again EKIT's customer service comes through. I have said previously that quality, responsive, customer service is worth going with a company like EKIT. They determined my nearly year old EKIT phone was defective and replaced it with no cost to me. They shipped my a new phone and included a free UPS return slip to send back the defective one. That kind of service is hard to beat.