Toggle Mobile - Page 3

NFH · 29-07-2012, 10:23

The outgoing call charge in Norway and various other similar places is still showing at £0.34/min, which is 41% higher than the regulated price cap of £0.240497/min. Does Toggle Mobile intend to comply with the EU roaming regulation?

dr0ss · 09-08-2012, 22:19

Quote:

Originally Posted by tux

But your sim is available only in UK and Netherlands, right?

To (kind of) echo this question, is there any way to get this sim in the US? It looks like it might be useful for me for an upcoming trip.

slunk · 17-04-2013, 12:38

Quote:

Originally Posted by toggle mobile

Tux: Italy will be added to the toggle mobile countries very soon, hopefully in the next couple of months. If you check our Facebook or Twitter page or subscribe to our Newsletter you will be notified as soon as it's live.

Any update on adding Italy? seems it's been a couple months at this point...

toggle mobile · 18-07-2012, 16:50

Hi NFH,

Thank you for your feedback.

Further to you comments:

- You are totally right about the Free Incoming Call Countries, the rates are not correct on our website. Please note that we didn't charge it to any customer, only on our website is not correct but customers are being charged the right rates.

- I'm waiting from my Legal Team's feedback regarding VAT. I will post it here and if that's the case, change the rates accordingly.

Thank you and have a great evening.

Best,
Sofia

NFH · 18-07-2012, 17:17

Quote:

Originally Posted by toggle mobile

- I'm waiting from my Legal Team's feedback regarding VAT. I will post it here and if that's the case, change the rates accordingly.

You may want to refer your legal team to Article 19 of the Value Added Tax (Place of Supply of Services) Order 1992 and also consult the prices of Vodafone and Three who correctly exclude VAT when roaming in parts of the EU and EEA that are outside the EU VAT area.

Toggle Mobile has an innovative product, particularly with the local numbers when roaming, and I hope that Toggle or another Lycamobile company is similarly innovative when it becomes possible from July 2014 to choose an alternative provider for EEA roaming services on the same SIM card while continuing to use one's usual provider in the UK. See http://berec.europa.eu/doc/consult/bor12_68.pdf

willemijns · 03-02-2013, 12:25

Hello,

just received X days ago, works well in France except roaming orange FR (MNO #1 in France of course) is hard to be reached

dunno why ? high cost i suppose...

toggle mobile · 04-02-2013, 10:54

Hi,

As we already spoke on Facebook, we are checking with our Technical Team what's happening there, we will keep you posted.

Thanks you.

willemijns · 04-02-2013, 11:17

Quote:

Originally Posted by toggle mobile

Hi,

As we already spoke on Facebook, we are checking with our Technical Team what's happening there, we will keep you posted.

Thanks you.

hahahahaaha you are here too

ok i wait your news...

dg7feq · 11-02-2013, 13:08

toggle mobile from UK is sending out free SIM cards at the moment. I just got mine yesterday and topped up 10 GBP to test. So far it works great, assigned a german number additionally to the UK one. The rates within the toggle countries are great and its convenient to have the numbers all active at the same time.

inquisitor · 11-02-2013, 14:38

From which numbering range are those German numbers? From Lycamobile (01521)?

	(#1)
NFH (Offline) Senior Member Prepaid Expert Posts: 322 Join Date: 11 Apr 2012 Location: London Country:	29-07-2012, 10:23 The outgoing call charge in Norway and various other similar places is still showing at £0.34/min, which is 41% higher than the regulated price cap of £0.240497/min. Does Toggle Mobile intend to comply with the EU roaming regulation?

	(#4)
toggle mobile (Offline) Junior Member Newbie Posts: 5 Join Date: 02 Jul 2012 Country:	18-07-2012, 16:50 Hi NFH, Thank you for your feedback. Further to you comments: - You are totally right about the Free Incoming Call Countries, the rates are not correct on our website. Please note that we didn't charge it to any customer, only on our website is not correct but customers are being charged the right rates. - I'm waiting from my Legal Team's feedback regarding VAT. I will post it here and if that's the case, change the rates accordingly. Thank you and have a great evening. Best, Sofia

	(#6)
willemijns (Offline) Senior Member Prepaid Fan Posts: 151 Join Date: 09 Jan 2013 Country:	03-02-2013, 12:25 Hello, just received X days ago, works well in France except roaming orange FR (MNO #1 in France of course) is hard to be reached dunno why ? high cost i suppose... FR volunteer specialist in mobile. Looks for free SIM with FR roaming Orange, Bouygues & SFR. Delight mobile OK. Piranha mobile OK until now with a bad issue at the beginning.

	(#7)
toggle mobile (Offline) Junior Member Newbie Posts: 5 Join Date: 02 Jul 2012 Country:	04-02-2013, 10:54 Hi, As we already spoke on Facebook, we are checking with our Technical Team what's happening there, we will keep you posted. Thanks you.

	(#9)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	11-02-2013, 13:08 toggle mobile from UK is sending out free SIM cards at the moment. I just got mine yesterday and topped up 10 GBP to test. So far it works great, assigned a german number additionally to the UK one. The rates within the toggle countries are great and its convenient to have the numbers all active at the same time. Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#10)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	11-02-2013, 14:38 From which numbering range are those German numbers? From Lycamobile (01521)? terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com