United Mobile--coming back?

hrgajek · 17-06-2009, 12:02

Hello,

i've just read a lot of threads on experience with Maxroam and others. So I'm thinking about the chances for Cubic and UM.

Will they restart UM as known before?
Will they take the existing customer base and give them new Maxroam SIM-Cards with new numbers (and maybe preloaded with the old UM-credit?)

If I were the Buyer of UM I would permanently contact and inform my existing customers e.g. by newsletter or information on the homepage, explaining the situation, offering interim solutions, ask the customers what they are doing with their SIM-cards, what their needs are and how to keep them happy.

But doing nearly nothing is....no good base for valuable customer-partnership. Just my 0,02 Euro

	(#11)
hrgajek (Offline) Senior Member Prepaid Fan Posts: 105 Join Date: 01 Oct 2007 Location: between Kaiserslautern and Heidelberg, Germany Country:	17-06-2009, 12:02 Hello, i've just read a lot of threads on experience with Maxroam and others. So I'm thinking about the chances for Cubic and UM. Will they restart UM as known before? Will they take the existing customer base and give them new Maxroam SIM-Cards with new numbers (and maybe preloaded with the old UM-credit?) If I were the Buyer of UM I would permanently contact and inform my existing customers e.g. by newsletter or information on the homepage, explaining the situation, offering interim solutions, ask the customers what they are doing with their SIM-cards, what their needs are and how to keep them happy. But doing nearly nothing is....no good base for valuable customer-partnership. Just my 0,02 Euro 73 & 55 (Regards) Henning Gajek on air with: Telekom (T-Mobile) DE - Vodafone DE - Telefonica-(o2) DE - FreeTimeTele.com (DE/UK) - Swisscom CH -