Thoughts re telestial? Am looking for hasle free roaming SIM

dem

Hi all. I just started looking into SIMS as a gift for my boyfriend. He travels internationally at least twice per year and invariably makes the mistake of calling from a hotel room, resulting in huge bills. I would like to purchase an unlocked phone and SIM for him. He is not a techie and would not want to change SIMS in different countries, so I need one product tha works in multiple destinations. The Telestial Explorer and Passport products seem like they may fit the bill, but I have real reservations about doingbusiness with Telestial. To be blunt, the company seems like it might be on the shady side. Among other things, the customer service rep. with whom I initially spoke would not describe the company's return policy. Instead, he said I had to read the "terms and conditions" to get that information. When I finally found the T&C (I had to ask for the link -- it is not apparant) I saw that it contains totally conflicting information about its return policies. So now I am hesitant to plunk down over $200 for a phone/SIM combo.

Has anyone out there done business with teslestial? is it a good company? Are there other companies that offer similar products to the Explorer and Passport options? Thanks.

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dem (Offline) Junior Member Amateur Member Posts: 13 Join Date: 12 Dec 2006	Thoughts re telestial? Am looking for hasle free roaming SIM - 13-12-2006, 23:21 Hi all. I just started looking into SIMS as a gift for my boyfriend. He travels internationally at least twice per year and invariably makes the mistake of calling from a hotel room, resulting in huge bills. I would like to purchase an unlocked phone and SIM for him. He is not a techie and would not want to change SIMS in different countries, so I need one product tha works in multiple destinations. The Telestial Explorer and Passport products seem like they may fit the bill, but I have real reservations about doingbusiness with Telestial. To be blunt, the company seems like it might be on the shady side. Among other things, the customer service rep. with whom I initially spoke would not describe the company's return policy. Instead, he said I had to read the "terms and conditions" to get that information. When I finally found the T&C (I had to ask for the link -- it is not apparant) I saw that it contains totally conflicting information about its return policies. So now I am hesitant to plunk down over $200 for a phone/SIM combo. Has anyone out there done business with teslestial? is it a good company? Are there other companies that offer similar products to the Explorer and Passport options? Thanks.