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PSIM (Offline)
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Default 28-05-2013, 15:02

[QUOTE=PSIM;42728]Dear Sir, we have checked our records and we cannot locate any support tickets raised reference the issues you have described, can you please contact support via the on-line ticketing system (found in your on-line account) and we will be happy to look at the issues you have described. Without knowledge of the issues described it is very hard to resolve.
   
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hrgajek (Offline)
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Default 29-05-2013, 10:58

Dear Support,

my remaining account is 0.17 GBP. I have removed the SIM-Card from my phone and put it into my archive. At the moment I do not intend to reactivate it, as I have currently no need for it. Nevertheless thanks for your support.

One thing for the community

The initial SMSC was +39 335 884 000030 (TIM Italy) on the SIM-Card.

After removing it I found another SMSC +1 417 400 0003 in my mobile phone.

Which one is the right one? Maybe this leads to a solution.


73 & 55 (Regards)
Henning Gajek
on air with:
Telekom (T-Mobile) DE - Vodafone DE - Telefonica-(o2) DE - FreeTimeTele.com (DE/UK) - Swisscom CH -
   
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PSIM (Offline)
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Default 29-05-2013, 19:50

Quote:
Originally Posted by hrgajek View Post
Dear Support,

my remaining account is 0.17 GBP. I have removed the SIM-Card from my phone and put it into my archive. At the moment I do not intend to reactivate it, as I have currently no need for it. Nevertheless thanks for your support.

One thing for the community

The initial SMSC was +39 335 884 000030 (TIM Italy) on the SIM-Card.

After removing it I found another SMSC +1 417 400 0003 in my mobile phone.

Which one is the right one? Maybe this leads to a solution.
Dear Sir, they are both correct just on different IMSIs. You may find that any issues you had with SMS from primary number has been resolved.

Piranha Mobile Support.
   
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