Is Maxroam working?

[Grampa]

I also see that forwarding works from the phone, although not from the website. Since my local DID has not yet been assigned to this card, it is only the Belgium number that is being forwarded. Still, this is progress. I do not know whether there is any additional Maxroam charge for forwarding, because I did not answer the call. I do hope that they get the local numbers assigned soon, since that was the main selling point of the card.

[petkow]

Originally Posted by Grampa

I do hope that they get the local numbers assigned soon, since that was the main selling point of the card.

I can't understand what the problem is with doing this a bit quicker. Celtrek seemed to have sorted out at least a few DID's for customers! I assume all they have to do is rent a bunch of worldwide DID's and just point them either to the Belgium SIM number or to your chosen forwarding destination. Either way it is done via least cost routing. I suppose there is obviously more to it, to try and get a cut out of it!

Anyhow, I wrote to them, explained the non-existance of the DID's and asked them if there was going to be any advancement soon. I got a ticket and a then a cut-and-paste standard reply saying that due to the problems with the SIM's etc. etc. ... working on it at the moment.... etc. etc.

With the ticket came a statement that my request had been deemed "solved"

I am off to multiple places in the middle east tommorow, and really could have done with a few European DID's before hand. I suppose I will now have to cobble together a DIY solution as usual!

[Bossman]

Since that (Local DID's) seems to be one of the main selling points of their sim card, as it's advertised on their website, you would think they would take care of it ASAP.

Originally Posted by petkow

I can't understand what the problem is with doing this a bit quicker. Celtrek seemed to have sorted out at least a few DID's for customers! I assume all they have to do is rent a bunch of worldwide DID's and just point them either to the Belgium SIM number or to your chosen forwarding destination. Either way it is done via least cost routing. I suppose there is obviously more to it, to try and get a cut out of it!

Anyhow, I wrote to them, explained the non-existance of the DID's and asked them if there was going to be any advancement soon. I got a ticket and a then a cut-and-paste standard reply saying that due to the problems with the SIM's etc. etc. ... working on it at the moment.... etc. etc.

With the ticket came a statement that my request had been deemed "solved"

I am off to multiple places in the middle east tommorow, and really could have done with a few European DID's before hand. I suppose I will now have to cobble together a DIY solution as usual!

[Grampa]

Originally Posted by Bossman

Since that (Local DID's) seems to be one of the main selling points of their sim card, as it's advertised on their website, you would think they would take care of it ASAP.

"The SIM that doesn't know you're travelling (It thinks you're stuck in Belgium)."

[petkow]

It's the same for everyone as far as I know. The replacement SIM cards are exactly the same as what the new customers get, and the switch on the back end (for diverting the DID's) is the same as well.

[GadgetKen]

Originally Posted by petkow

It's the same for everyone as far as I know. The replacement SIM cards are exactly the same as what the new customers get, and the switch on the back end (for diverting the DID's) is the same as well.

I had the same problem. I ordered a card with 15 Euro with the "Yackie"discount and got an Israeli card that didn't work. They sent the new Belgium card as a replacement which does place calls but I have no way to add a DID number. Nor can I dial out without using the alternate dialing method with a prefix number.

At least they responded to my emails and gave me a functioning sim card, even if it doesn't have the DID number which would make it more useful to me. I probably could get around this by using a third-party call forwarding service, but the whole point of a prepaid sim card like this is to have an all-in-one simple solution at a reasonable price.

Let's hope they can work out the bugs. It still sounds more promising than my dead Yackie card.

[vman916]

I am leaving tonight for London and just got my MaxRoam last night. My number showed up as part of my account this morning, but I still cannot place call or receive them. My phone was the one from them that was suppose to have 15 Euro credit, plus I also purchased an additional 50, but cannot send a text to the 1966 to activate it.

I have put an issue into support but have not heard back. Anybody have any ideas?

Also, if I need to purchase a back-up sim at Heathrow to get me through, anyone recommend a kind to get. I am also going to about 6 other countries around the Mediterranean.

Thanks in advance for any help you can give.

[powerlifter]

Originally Posted by vman916

Also, if I need to purchase a back-up sim at Heathrow to get me through, anyone recommend a kind to get. I am also going to about 6 other countries around the Mediterranean.

Thanks in advance for any help you can give.

At Heathrow there is a Vodaphone store in terminal one. If you are flying any of the American
airlines you will not arrive at terminal one. You will have to go to your departing terminal. I think that Dixions sells sim card our UK friends will know better. You may even be able to get one at boots which is a pharmacy. I use Vodaphone hope this helps.

[GadgetKen]

When I was in the UK a couple of years ago on an Aviation museum trip, I remember the British Airways terminal my flight landed in had a sim card vending machine by the exit with multiple carriers (I used my UM+ card instead but remembered the odd machine). Probably not the best deal, but convenient if you need a card ASAP after you land. Other thoughts are a mobile phone shop (several on High St. in London and just about everywhere else due to tough competition), or buy one for a few bucks off ebay if you need the mobile number in advance of travel.

[Bossman]

If direct dial is still not working for you, you may want to try another phone. May be a basic one and not a smart phone. I only tested it with my samsung blackjack and Moto SLVR L7. Intially I had to use the alternate dialing method on both of them. Now, direct dial works on the L7.