Paytoo mobile Sim Card

[Bossman]

Have you got the sim card already? Not yet on this end.

Originally Posted by prion

I have also logged in the account and it looks completely different than the old one. There are other options which did not exist in the old site. I will definately use the sim card on my next trip abroad!

[prion]

I have note received it yet

[GadgetKen]

I got 2 emails from Paytoo on April 22,: one on the sim card and website access. The second on the mobile wallet.
Good news is they gave me a US$43.54 balance. This is likely what I had left when their prior sim cards were deactivated plus possibly the $10 starter balance mentioned.
But I still don't have the sim card. Hoping they send it before I go to Bermuda on May 29th for 15 nights. They claim US$.165 per minute from Bermuda to USA. We will see if the rate is correct, if it really works there, and how good the call quality is (I have several other alternatives including a Digicel Bermuda sim card which I know will work flawlessly there). If it works as advertised, I may use it for other Caribbean trips where the PayToo Mobile rates are less than my other alternatives.

[ygeffens]

Originally Posted by GadgetKen

I got 2 emails from Paytoo on April 22,: one on the sim card and website access. The second on the mobile wallet.
Good news is they gave me a US$43.54 balance. This is likely what I had left when their prior sim cards were deactivated plus possibly the $10 starter balance mentioned.

Great !
The thing is, I never got a spontaneous email from them telling me that I could request a new card (2 actually). So I think they lost my information.

That's what I think to understand, when they ask on the forum here that, when you did not receive that email, you could PM them.
I still have the cards and numbers to prove it, I did not sent them in to another provider to get another card or so...

Anyway, glad to here you have your money back !

Yves

[PaytooMobile]

Hi every one

Please use this Account for correspondance now

Have a great day

regards

[borjeg]

Originally Posted by PaytooMobile

Hi every one

Please use this Account for correspondance now

Have a great day

regards

So, do all old Yackie card owners get new Paytoo cards?

[VladS]

I have a strong feeling Paytoo is nothing but a rebranded Yackie, with the same mediocre customer service as before.

I called their US based customer service and have been told that my replacement card would be in the mail 'next week'. This was 6 months ago. Now they're telling me that I should receive an email to confirm the account details 'today'. That was two days ago... Today they're telling me I should get my email 'today or tomorrow'...

What a waste of time and money...

[borjeg]

I've got two emails saying that I have got a Paytoo account. And I've obviously got a Belgian phone number.

Let´s see what it leads to, but I'm not impressed.

[ygeffens]

Originally Posted by borjeg

I've got two emails saying that I have got a Paytoo account. And I've obviously got a Belgian phone number.

Let´s see what it leads to, but I'm not impressed.

Why are you not impressed? You got a replacement card, while the original company has stopped operating.

PS: maybe you can trim down your signature (there are some non- functional cards in it).

[PaytooMobileCS]

Originally Posted by borjeg

So, do all old Yackie card owners get new Paytoo cards?

Yes, all previous Yackie Mobile customers will be offered our new Paytoo SIMs. Everyone will receive correspondence, via e-mail, outlining the instructions for getting your Paytoo SIM. If you had a credit remaining on your old SIM, this will be transferred to your new Paytoo SIM.

Regards,

Paytoo Customer Service