Toggle Mobile

[MBK]

Originally Posted by inquisitor

I actually hoped toggle could one day become my primary SIM

It's been my primary SIM for Europe for a few months now.

I think I'll even cancel the number I've had for the past 10+ years with another provider.

Now with the US numbers people can call us for free (many providers don't charge for calls to US) and we can receive the call on our mobile for free in more than 20 countries (+ 16 countries worldwide for free with a single 19p charge per call).

This is one of the top SIMs. The best SIM in Europe including local SIMs as far as I'm concerned (still missing the data bundles, but it's coming soon- Until then, put a local SIM for data in your dual-SIM phone).

Originally Posted by inquisitor

But given the absence of data packs for toggle countries,

Twitter post from August 23rd:

"Hi, we are working on it to be launched as soon as possible. We will keep you posted."

They were saying the same for the US numbers, and they are now available. So as far as I can see it is looking good.

Originally Posted by inquisitor

the recent clandestine drastic price increase

What price increase? There has been no price increase on my SIM and I am currently using my SIM daily in the Toggle countries. Even yesterday in France and today in Switzerland. I am always charged at 3p/min for local calls and 9p/min mobile.

Furthermore, the website is still showing these rates and there have been no posts regarding any price increases on their facebook/twitter pages.

I got the 15p/m SMS. As far as I can see it was an error. Perhaps someone should contact support to clear this up with them.

Originally Posted by inquisitor

and their continuing trouble with Vodafone, which some day could perhaps affect roaming service outside toggle countries, I will not commit myself to them.

Who said there was any trouble? And continuing?????

They changed the network to KPN in Denmark?. So what? If changing networks is what it takes for them to keep these low rates, then they could switch every week for all I care.

Originally Posted by inquisitor

It's a pity how toggle is failing to market this promising innovative platform properly. There's a huge market for cross-border SIM cards with competitive tariffs and the capability to assign extraterrestrial numbers but with such a track record of bazar-like pricing policy, unkept promises and unreliability they will never attract high-volume users, especially not those from the business sphere.

Yes this bazar is lycamobile. But so far Toggle has kept all their promises as far as I'm concerned:

1. End of 2012 they added more Toggle countries as promised.
2. US numbers were coming: they are here.
3. Data bundles: they are working on it to bring them asap.
4. Call forwarding: they clearly say they don't support it.

So, given 1, 2 and 4 I think we can trust what they say. When they say they do it they do it. When they don't do it they clearly say that they don't.

[Stu]

I'm just waiting for the US to become a Toggle country.

[HappyCamp]

Originally Posted by Stu

I'm just waiting for the US to become a Toggle country.

As far as I can tell it is now.

[frogduck]

Hi, I had a read through one of the lengthy posts previously about the roaming indicator and wasn't sure if it answered my issue or not so I figured I might as well ask again.

Currently I have a toggle sim in Australia, using a registered local toggle number for Australia. I am calling and receiving calls alright on both the UK and Australian numbers but it has the Roaming indicator on my reception bars. For data, do I need to turn on data roaming to get the toggle rates or does it need to show a local 2G/3G/H symbol to get the toggle rates?

The phone is an android phone HTC Desire HD running on 2.3.7 gingerbread if that helps.

Thanks!

edit: I have manually set the IMSI to Australia and also have manually entered the APN for toggle at data.lycamobile.co.uk

edit 2: also while I'm here, when roaming (specifically in singapore), the website says incoming calls are free. Is this true? Because on my other sim it charges about 60c/min to receive a call when roaming globally.

[HappyCamp]

Originally Posted by frogduck

Hi, I had a read through one of the lengthy posts previously about the roaming indicator and wasn't sure if it answered my issue or not so I figured I might as well ask again.

Currently I have a toggle sim in Australia, using a registered local toggle number for Australia. I am calling and receiving calls alright on both the UK and Australian numbers but it has the Roaming indicator on my reception bars. For data, do I need to turn on data roaming to get the toggle rates or does it need to show a local 2G/3G/H symbol to get the toggle rates?

The phone is an android phone HTC Desire HD running on 2.3.7 gingerbread if that helps.

Thanks!

edit: I have manually set the IMSI to Australia and also have manually entered the APN for toggle at data.lycamobile.co.uk

Uh, why don't you test it and tell us

Turn it on, check your email or something else. Turn it off. Then go check and see what you get charged on the site.

I'd be interested in knowing. My guess is that as long as the IMSI has been set to the local number the data should be on the local rate.

[MBK]

Originally Posted by frogduck

Hi, I had a read through one of the lengthy posts previously about the roaming indicator and wasn't sure if it answered my issue or not so I figured I might as well ask again.

Currently I have a toggle sim in Australia, using a registered local toggle number for Australia. I am calling and receiving calls alright on both the UK and Australian numbers but it has the Roaming indicator on my reception bars. For data, do I need to turn on data roaming to get the toggle rates or does it need to show a local 2G/3G/H symbol to get the toggle rates?

The phone is an android phone HTC Desire HD running on 2.3.7 gingerbread if that helps.

Thanks!

edit: I have manually set the IMSI to Australia and also have manually entered the APN for toggle at data.lycamobile.co.uk

edit 2: also while I'm here, when roaming (specifically in singapore), the website says incoming calls are free. Is this true? Because on my other sim it charges about 60c/min to receive a call when roaming globally.

Yes, as HappyCamp said if the IMSI is set to the local number you are charged at the local rates.

The roaming indicator will always be on, this is normal. And yes, you need to turn on data roaming on your phone, data won't work otherwise as you are always roaming when outside of the UK (even if you are getting the local rates).

[rfranzq]

Originally Posted by MBK

The roaming indicator will always be on, this is normal. And yes, you need to turn on data roaming on your phone, data won't work otherwise as you are always roaming when outside of the UK (even if you are getting the local rates).

Remember: Roaming indicator is always on outside UK.
This is the way it is.

[frogduck]

Does the credit balance get updated immediately? If so then I'll give it a go, my local ones here update within 48 hours haha.

[MBK]

Originally Posted by frogduck

Does the credit balance get updated immediately? If so then I'll give it a go, my local ones here update within 48 hours haha.

In my experience it seems to be taking between 10 to 30 minutes to update.

[frogduck]

I just tested it and it appears that I am getting Roaming rates as I was loading a 600kb picture and it cost me 1 pound. Any ideas on how to get the local rates?

edit: OK my credit went back up for some reason so I think its working haha