United Mobile+ (new service with +44 Jersey number) - Page 17

UKSTEVE · 09-08-2007, 20:58

I'm in Paris this week and can confirm that UM+ doesn't work here, though it worked perfectly in the UK at the weekend.

Thankfully my UK SP - O2 - has travel roaming enabled at 18 pence inbound, 30 pence outbound - not perfect, but workanble.

Bloody annoyed with UM over this...

Steve

Quote:

Originally Posted by inquisitor

Anyone using UM+ in France? A friend of mine is staying there and can't place or receive calls in any network, she tried.

Effendi · 07-08-2007, 09:50

Did it work in Germany, instead? Since here it's still not working (in Italy), but some friends had it working (always in Italy)... so it could be some UM problem, rather than geographic...

inquisitor · 07-08-2007, 09:52

Yes, in German it worked as I mentioned several messages earlier.

saintsimon · 07-08-2007, 16:32

Quote:

Originally Posted by inquisitor

Yes, in German it worked as I mentioned several messages earlier.

They UM+ cards always work when newly activated, but they die one or two days later. This may be the case for your card in France.

Mine is still dead, while it was ok at the beginning. Only 089 works, nothing else.

MATHA531 · 07-08-2007, 16:36

Quote:

Originally Posted by saintsimon

They UM+ cards always work when newly activated, but they die one or two days later. This may be the case for your card in France.

Mine is still dead, while it was ok at the beginning. Only 089 works, nothing else.

Mine has worked from day one and hasn't died.

saintsimon · 07-08-2007, 16:43

Quote:

Originally Posted by MATHA531

Mine has worked from day one and hasn't died.

So you can make and receive calls? Hmm ... lucky you ... mine was called inactive again the day after activation, while online it is still marked active.

Bossman · 07-08-2007, 17:12

There was some problems with some activations. Mine was the same...worked the first day and the following morning it kept saying (like others posted) the card was inactive when I try to make a call and incoming calls were not coming through. Anyway, a quick call to UM customer service fixed that. They had to access the system and reactivate mine. So, if your is still not working, you may want to call them.

Quote:

Originally Posted by saintsimon

So you can make and receive calls? Hmm ... lucky you ... mine was called inactive again the day after activation, while online it is still marked active.

labigo · **In Brazil doesn't work -** 08-08-2007, 02:13

I'm in Brasil and I can't use the new sim...I don't receive the callback...

Mirken · 09-08-2007, 19:27

Quote:

Originally Posted by saintsimon

They UM+ cards always work when newly activated, but they die one or two days later. This may be the case for your card in France.

Mine is still dead, while it was ok at the beginning. Only 089 works, nothing else.

yes, right, my 2 UM+ are dead too, after the first day, and only 089 work ... when try to make a call a flash sms says that card is not active and wait for customer service connection in a moment, but untill now, 3 days, nothing.
I've mailed them 4 times, but no answer at all!
next week i'll go to greece, hoping they will solve the problem, anyway i'll test also there the sim.

inquisitor · 09-08-2007, 20:08

UM doesn't reply at all. During the last 10 days I've reported serveral errors to them, but they didn't react on any mail.

	(#2)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	07-08-2007, 09:50 Did it work in Germany, instead? Since here it's still not working (in Italy), but some friends had it working (always in Italy)... so it could be some UM problem, rather than geographic... Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#3)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	07-08-2007, 09:52 Yes, in German it worked as I mentioned several messages earlier. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com

	(#8)
labigo (Offline) Junior Member Amateur Member Posts: 11 Join Date: 04 Jun 2007 Country:	In Brazil doesn't work - 08-08-2007, 02:13 I'm in Brasil and I can't use the new sim...I don't receive the callback...

	(#10)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	09-08-2007, 20:08 UM doesn't reply at all. During the last 10 days I've reported serveral errors to them, but they didn't react on any mail. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com