United Mobile+ (new service with +44 Jersey number) - Page 11

Bossman · 02-08-2007, 17:55

Not surprised by that at all. They must have just taken it off. As of late last week, you could still get the +423 card on their website. If you really want it though, you should be able to get it via 3rd party.

Even though they allow one to still have the +423 card, I have the feeling they will shut them off in the not too distant future.

Quote:

Originally Posted by benjeff

Hi,

If you try to purchase a new SIM card from UM on their website, they don't let you choose if you want the old card or the new card. I think this isn't fair. Some people may want the old card because you get better rates in certain countries using the +423 card.

ygeffens · 02-08-2007, 18:29

Quote:

Originally Posted by Bossman

Not surprised by that at all. They must have just taken it off. As of late last week, you could still get the +423 card on their website. If you really want it though, you should be able to get it via 3rd party.

Even though they allow one to still have the +423 card, I have the feeling they will shut them off in the not too distant future.

I think they (UM) misjudged what customers would do.
I indeed also did not transfer the complete callcreedit-amount to UM+, so giving away UM+ for free will only cost them money.
This way they may be only able to reduce the active UM cards to probably only 50% or so. Maybe they have a problem with the number of users on their platform and reducing with 50% might be the problem? Just a guess... We'll never know.

prion · 02-08-2007, 18:37

I think that if they wanted to completely abandon the old card they would force someone to transfer all the balance and not only part of it.

MATHA531 · 02-08-2007, 18:45

Well I think they discovered, thought or whatever that fewer and fewer people were using the +423 cards due to the unbelievably high price that telcoms instituted to call Liechtenstein mobiles...the question still remains why these prices went up so high so quickly and who is ultimately responsible.

As I have noted, it is interesting that on those services which cannot distinguish one +44 card from another, prices to UK mobiles in some cases remain much higher than say prices to German or French mobiles (see cbw and enlinea rates to UK mobiles)...also my cheap ld service in the USA (1016868 does not seem able to complete calls to either Jersey or Isle of Man mobiles (get a fast vusy signal!)....and then there is the problem still not apparently resolved that when the phone is off, the caller gets a message, at least here in the USA when indeed you are using a service that can complete a call to the Jersey number, "your international call cannot be completed as dialed. Please check the number and dial again or ask your operator for assistance."

What givess? : (did notify UM customer service of this but have not received a response)...

meir · 02-08-2007, 19:03

I had again the audio issue as I had reported a few days ago. I was at the moment roaming on O2 Czech. Somebody from Switzerland called me and could hear only "Bzzz" sound. Luckly I had his caller ID stored in my phone. Dont know what this can be?

mattm · **Doh! -** 02-08-2007, 23:34

I just upgraded to UM+, and couldn't find the activation link...so I called CS. The CS agent told me that they were recommending that customers not transfer their whole balance yet, because there are "problems" with the UM+ cards that won't be fixed until "next week". Its a good thing he told me this, because it turns out that the UM+ card doesn't roam in the Dominican Republic -- my main reason for having this card!

prion · 02-08-2007, 19:03

I also have the same problem from here when the phone is off. I think they will fix it. They are just at the first stages of the new card. Please let us know what the reply to your question Matha

Effendi · 03-08-2007, 07:52

I hope they will sove these "problems" soon, I'm leaving for Georgia on the 10th, I'd like to use the UM+ (fortunately I've Travelsim too)

Bossman · 03-08-2007, 10:31

I received my card yesterday 08/02. I was able to activate and transfer half of the balance on my +423 card without any problems.

swancity · **UM+ balance transfer -** 03-08-2007, 21:49

Hi, Bossman

How did you do balance transfer, there's no link to balance transfer on their website, only the do not transfer link. I tried both old and new number. can u let me khow? thanks

	(#3)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	02-08-2007, 18:37 I think that if they wanted to completely abandon the old card they would force someone to transfer all the balance and not only part of it. Last edited by prion; 02-08-2007 at 19:01..

	(#4)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	02-08-2007, 18:45 Well I think they discovered, thought or whatever that fewer and fewer people were using the +423 cards due to the unbelievably high price that telcoms instituted to call Liechtenstein mobiles...the question still remains why these prices went up so high so quickly and who is ultimately responsible. As I have noted, it is interesting that on those services which cannot distinguish one +44 card from another, prices to UK mobiles in some cases remain much higher than say prices to German or French mobiles (see cbw and enlinea rates to UK mobiles)...also my cheap ld service in the USA (1016868 does not seem able to complete calls to either Jersey or Isle of Man mobiles (get a fast vusy signal!)....and then there is the problem still not apparently resolved that when the phone is off, the caller gets a message, at least here in the USA when indeed you are using a service that can complete a call to the Jersey number, "your international call cannot be completed as dialed. Please check the number and dial again or ask your operator for assistance." What givess? : (did notify UM customer service of this but have not received a response)...

	(#5)
meir (Offline) Senior Member Prepaid Expert Posts: 269 Join Date: 21 Feb 2006 Location: It's long story Country:	02-08-2007, 19:03 I had again the audio issue as I had reported a few days ago. I was at the moment roaming on O2 Czech. Somebody from Switzerland called me and could hear only "Bzzz" sound. Luckly I had his caller ID stored in my phone. Dont know what this can be?

	(#6)
mattm (Offline) Junior Member Newbie Posts: 3 Join Date: 02 Aug 2007 Country:	Doh! - 02-08-2007, 23:34 I just upgraded to UM+, and couldn't find the activation link...so I called CS. The CS agent told me that they were recommending that customers not transfer their whole balance yet, because there are "problems" with the UM+ cards that won't be fixed until "next week". Its a good thing he told me this, because it turns out that the UM+ card doesn't roam in the Dominican Republic -- my main reason for having this card!

	(#7)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	02-08-2007, 19:03 I also have the same problem from here when the phone is off. I think they will fix it. They are just at the first stages of the new card. Please let us know what the reply to your question Matha

	(#8)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	03-08-2007, 07:52 I hope they will sove these "problems" soon, I'm leaving for Georgia on the 10th, I'd like to use the UM+ (fortunately I've Travelsim too) Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#9)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	03-08-2007, 10:31 I received my card yesterday 08/02. I was able to activate and transfer half of the balance on my +423 card without any problems. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#10)
swancity (Offline) Junior Member Amateur Member Posts: 13 Join Date: 11 Mar 2005 Location: Canada Country:	UM+ balance transfer - 03-08-2007, 21:49 Hi, Bossman How did you do balance transfer, there's no link to balance transfer on their website, only the do not transfer link. I tried both old and new number. can u let me khow? thanks