United Mobile+ (new service with +44 Jersey number) - Page 10

TheMadBrewer · 01-08-2007, 23:49

Got mine today (Los Angeles). There was a zip code but no state on the address in European format, e.g. 900xx Los Angeles

Date was July 27.

I have about Euro 11 on the +423 SIM. She Who Must Be Obeyed is going with a girlfriend to Europe in October and if I can scare up an unlocked phone I might let here take that and burn it up -- if they continue service that long

Keighleyboy · 01-08-2007, 23:56

I have already Upgraded my UM +423 to UM+ SIM before the July 31st deadline, but i have noticed that they are still allowing free upgrades on their website even now their deadline has passed

GadgetKen · 02-08-2007, 03:37

Got my card today (August 1st). Was sent regular airmail on July 28th, and got here quickly. All the address information was there, even though the zip code and street number were out of order for a US address label.

Activated it with the PUK code online, transferred over my entire old balance, and sent a test text message on AT&T/Cingular USA to the UK. Got a successful SMS reply from the UK and a balance notification message with a 364 day expiration date. This will give me a larger number of calling minutes for an upcoming trip to the UK than I would have had with my old United Mobile card. Plus the new card doesn't have SMS problems in the US like the old one did.

Looking forward to the data service in the fourth quarter. Will be one of the very few international prepaid cards that offer data. Would like to try this when offered because data on a cellphone can be used in many more places than wi-fi can be used.

"She who must be obeyed" sounds like the barrister's knickname for his wife in the Rumpole of the Bailey series that used to be on British television.

Free is a good price for this upgrade. Would probably not have considered upgrading without this offer because the cost of the card and shipping would have negated the call savings per minute for me.

DRNewcomb · 02-08-2007, 04:00

Since it looks like my 2nd Riiing SIM is RIP, I'll probably transfer part of my balance and keep both the remaining Riiing SIM and the UM+ SIM active. There are places where I think the Riiing will still work better.

prion · 02-08-2007, 12:11

Got mine today. Tried to call it via betamax. I was charged twice but the phone did not rang at all. The same with another voip company. I was unable to complete the call via other voip routes....

VladS · 02-08-2007, 12:47

Quote:

Originally Posted by prion

Got mine today. Tried to call it via betamax. I was charged twice but the phone did not rang at all. The same with another voip company. I was unable to complete the call via other voip routes....

You may want to try again. Their system was down for a good portion of the night.

ygeffens · 02-08-2007, 16:43

Quote:

Originally Posted by prion

Got mine today. Tried to call it via betamax. I was charged twice but the phone did not rang at all. The same with another voip company. I was unable to complete the call via other voip routes....

I had the same experience (Voipcheap to UM+), but was not charged for the call (tried twice). I was able to retrieve my balance.
I tried the same route (Voipcheap) to call UM CS, and they told me that they are having a problem with the system and that engeneers are working on it.
CS said that it would probably take until the end of the week, that's tomorrow

, so I guess it will be something for monday or so...

Anyway. Voipcheap to UM+ is only 8ct/min (60/60), not bad.

prion · 02-08-2007, 13:15

Ok thanks. I did try and it worked this time. But, I do not have caller id no matter which route I have tried.
Not even with OTE (Greek main telco)

Still two Uk voip companies do not connect though. Betamax is fine.

benjeff · **United Mobile no longer selling cards with +423 prefix -** 02-08-2007, 17:16

Hi,

If you try to purchase a new SIM card from UM on their website, they don't let you choose if you want the old card or the new card. I think this isn't fair. Some people may want the old card because you get better rates in certain countries using the +423 card.

Also, did anyone else get a free UM+ calling card for being one of their "best clients"? It came with 10 Euro calling credits, which is a nice gift, but the letter makes it sound like you have to give up your old card to take advantage of this offer. I emailed customer service asking if I could keep both cards but so far I haven't received an answer.

bbob · 02-08-2007, 17:34

Quote:

Originally Posted by benjeff

Hi,

If you try to purchase a new SIM card from UM on their website, they don't let you choose if you want the old card or the new card. I think this isn't fair. Some people may want the old card because you get better rates in certain countries using the +423 card.

Also, did anyone else get a free UM+ calling card for being one of their "best clients"? It came with 10 Euro calling credits, which is a nice gift, but the letter makes it sound like you have to give up your old card to take advantage of this offer. I emailed customer service asking if I could keep both cards but so far I haven't received an answer.

As it looks to me the want to say goodbey to the +423 card otherwise they would not have started the the trading of old cards to new ones.

Fair or not if they decide not to offer any +423 cards anymore it's their choice and there must be a reason for that.
As many people have written they do not tranfer the complete credit on the +423 card to the +44 card. So whenever there is still credit on then +423 card I asume they will not switch it off.
someone from CS did tell me that switchoff of cards is done by hand and not by an automated system.

	(#1)
TheMadBrewer (Offline) Senior Member Prepaid Fan Posts: 127 Join Date: 01 Jun 2005 Location: Marina del Rey, CA Country:	01-08-2007, 23:49 Got mine today (Los Angeles). There was a zip code but no state on the address in European format, e.g. 900xx Los Angeles Date was July 27. I have about Euro 11 on the +423 SIM. She Who Must Be Obeyed is going with a girlfriend to Europe in October and if I can scare up an unlocked phone I might let here take that and burn it up -- if they continue service that long Whole bunch of SIMs, mostly dead, some still working...

	(#2)
Keighleyboy (Offline) Member Advanced Member Posts: 80 Join Date: 01 Jun 2006 Country:	01-08-2007, 23:56 I have already Upgraded my UM +423 to UM+ SIM before the July 31st deadline, but i have noticed that they are still allowing free upgrades on their website even now their deadline has passed

	(#3)
GadgetKen (Offline) Senior Member Prepaid Expert Posts: 342 Join Date: 14 Dec 2004 Location: Connecticut, USA Country:	02-08-2007, 03:37 Got my card today (August 1st). Was sent regular airmail on July 28th, and got here quickly. All the address information was there, even though the zip code and street number were out of order for a US address label. Activated it with the PUK code online, transferred over my entire old balance, and sent a test text message on AT&T/Cingular USA to the UK. Got a successful SMS reply from the UK and a balance notification message with a 364 day expiration date. This will give me a larger number of calling minutes for an upcoming trip to the UK than I would have had with my old United Mobile card. Plus the new card doesn't have SMS problems in the US like the old one did. Looking forward to the data service in the fourth quarter. Will be one of the very few international prepaid cards that offer data. Would like to try this when offered because data on a cellphone can be used in many more places than wi-fi can be used. "She who must be obeyed" sounds like the barrister's knickname for his wife in the Rumpole of the Bailey series that used to be on British television. Free is a good price for this upgrade. Would probably not have considered upgrading without this offer because the cost of the card and shipping would have negated the call savings per minute for me. Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype

	(#4)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	02-08-2007, 04:00 Since it looks like my 2nd Riiing SIM is RIP, I'll probably transfer part of my balance and keep both the remaining Riiing SIM and the UM+ SIM active. There are places where I think the Riiing will still work better.

	(#5)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	02-08-2007, 12:11 Got mine today. Tried to call it via betamax. I was charged twice but the phone did not rang at all. The same with another voip company. I was unable to complete the call via other voip routes....

	(#8)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	02-08-2007, 13:15 Ok thanks. I did try and it worked this time. But, I do not have caller id no matter which route I have tried. Not even with OTE (Greek main telco) Still two Uk voip companies do not connect though. Betamax is fine.

	(#9)
benjeff (Offline) Junior Member Amateur Member Posts: 15 Join Date: 07 Dec 2006 Location: Virginia, USA Country:	United Mobile no longer selling cards with +423 prefix - 02-08-2007, 17:16 Hi, If you try to purchase a new SIM card from UM on their website, they don't let you choose if you want the old card or the new card. I think this isn't fair. Some people may want the old card because you get better rates in certain countries using the +423 card. Also, did anyone else get a free UM+ calling card for being one of their "best clients"? It came with 10 Euro calling credits, which is a nice gift, but the letter makes it sound like you have to give up your old card to take advantage of this offer. I emailed customer service asking if I could keep both cards but so far I haven't received an answer.