Joe Mobile

[ygeffens]

Hi

I'm back from my trip to France.

Despite the fact that my account (cagnotte) has 5 euro's I was unable to sent international SMS's, make call to cellphones. I was able to sent SMS's to french numbers, access mobile internet and make free call's to fixed numbers in Belgium.

My account still shows 5 euro's.

I couldn't find a way to assign these 5 euro's to the simcard.
I looks like these 5 euro's are only available to buy a new card or to buy a new bundle.

That was probably also the reason why I couldn't use the card while in Belgium (where all activity would cost some cash...).

Anyway, I had a phone with dual sim, and sent sms's from that second sim, so no problems there.

Yves

[tux]

You should have added an extra of 5€, which would have been deducted from your Cagnotte

[wco81]

Has anyone been able to use this without an EU credit card?

Is it still limited to credit cards from neighboring countries only, no way to top up at shops or any other way?

[tux]

As it is a subscription service (even if it hasn't any contract), you can't "top up" this sim, except when you need some extras

[wco81]

So you can't add the data bundles, without a credit card from neighboring country.

Because you can't buy credit at the shops either.

More for people from neighboring countries whose credit cards can be used online.

[Rafael1989]

Has anyone tested if VoIP/SIP is blocked by Joe or not?

[tux]

Good bye Joe: https://communaute.joemobile.fr/t5/B...ie/ba-p/632008

[andy]

It recommends a transfer to Virgin

The Virgin offer to Joe customers starts from €4.99 a month, and includes something described as "fonctionnalité de blocage de votre forfait avec COCKPIT CONSO", the ability to block your package.

That sounds similar to the function on/off at Joe, but I'll read more about it later to check.

Edit: I'm not convinced the meaning of the word is the same. People on the Joe forum are saying Virgin doesn't have that on/off function.

Edit again: it's not the same thing. Virgin doesn't have an on/off facility, confirmed by their staff. See below.

[wolfbln]

Originally Posted by andy

It recommends a transfer to Virgin

The Virgin offer to Joe customers starts from €4.99 a month, and includes something described as "fonctionnalité de blocage de votre forfait avec COCKPIT CONSO", the ability to block your package.

That sounds similar to the function on/off at Joe, but I'll read more about it later to check.

Edit: I'm not convinced the meaning of the word is the same. People on the Joe forum are saying Virgin doesn't have that on/off function.

Well. That is not the issue.
JoeMobile used to be a good choice for people not having a French bank account or French bank card. You could combine their rolling contracts with certain credit cards from neigbouring countries. Even people not having these, found a workaround with Neteller and Entropay.

As as far I know, Virgin mobile is NOT ACCEPTING these cards. So it's not an option for foreigners.
So, has anyone been able to connect a contract (forfait) of Virgin mobile France with a non-French payment system?

We are not talking about their prepaid cards (cartes prepayées) which are very overpriced, but their contracs (forfaits).

I checked their forum and they said: "Virgin Mobile accepte le paiement par Carte Bancaire, MasterCard et Visa ! "
Now, we need to find out, if these MasterCards or Visas need to be French ones.

[andy]

Originally Posted by wolfbln

Well. That is not the issue.
JoeMobile used to be a good choice for people not having a French bank account or French bank card. You could combine their rolling contracts with certain credit cards from neigbouring countries. Even people not having these, found a workaround with Neteller and Entropay.

As as far I know, Virgin mobile is NOT ACCEPTING these cards. So it's not an option for foreigners.
So, has anyone been able to connect a contract (forfait) of Virgin mobile France with a non-French payment system?

We are not talking about their prepaid cards (cartes prepayées) which are very overpriced, but their contracs (forfaits).

I checked their forum and they said: "Virgin Mobile accepte le paiement par Carte Bancaire, MasterCard et Visa ! "
Now, we need to find out, if these MasterCards or Visas need to be French ones.

Good point.

I'd been thinking about that foreign payment card issue, trying to find some discussion on the forum or the FAQ about it - nothing I've seen yet - and was coming back to edit my post.

There are one or two Belgians asking that it appears that French residency is required, but not all the questions are getting answers as the other readers perhaps don't know (though the staff should be able to say something).

Maybe I'll ask on there later, or join the Virgin forum to ask.

If not, I just added a bundle to mine yesterday just to keep it alive, even though the chance of a visit next month is only 5 to 10%. I might ask for a refund.