Toggle Mobile - Page 34

inquisitor · 06-05-2014, 11:06

I would rather assume an issue with your bank's SMS routing. These bulk SMS service providers which banks and other online services use for SMS delivery often fail to deliver SMS to full MVNOs (such as Lycamobile/toggle) as they either don't have a working route to the corresponding network or because of failing number lookups on the porting database which reveals to which network each single number belongs. It would be interesting to see if German Lycamobile subscribers can receive SMS from your bank which would allow to isolate Lycamobile Germany or toggle as point of failure. But that's obviously impossible from your bank account.
In any case you should complain again with your bank and tell them that you strongly suspect an issue with their SMS provider when delivering SMS to Lycamobile Germany, which is a full MVNO and so requires individual interconnection.

ChrisNeedsToKnow · 06-05-2014, 11:16

Quote:

Originally Posted by inquisitor

...In any case you should complain again with your bank...

Thanks a lot!

I´ll get back to the bank in any case.

Seems I forgot to mention a pretty important piece of information: It worked since I have my toggle#, and just stopped working 2 days ago.

At first I hoped it´d fix itself after a while, now I´m starting to get worried.

I´ll bug the bank and wait another few days, then I´ll just change the SMS-destination. :/

Thanks again, Inquisitor, for your professional insight!

ChrisNeedsToKnow · 07-05-2014, 22:06

Tried again today, and it´s working now.

Bit of a strange feeling to maybe not being able to effect a transfer, or receive all kind of SMS. :/

Rgds, Christian

togglemobile · 10-06-2014, 17:18

Hi Chris,
We could help you with the issue?
Can you please explain the issue you are facing with SMS ?

best,
toggle team

ChrisNeedsToKnow · 11-06-2014, 09:45

Quote:

Originally Posted by togglemobile

Hi Chris,
We could help you with the issue?
Can you please explain the issue you are facing with SMS ?

best,
toggle team

Hi Toogle Team,

good to see you here.

The following would be nice:

option to disable "welcome to (country)" messages (i commute each day, 6 mssgs every day are annoying!)
(serious) data packages
option to port numbers from each possible country to (and from!) the sim
numbers from Belgium (as promised about a year ago )

I have a feeling that your product could be a really serious mass-market-product, especially for business customers. But in order to be the same it would need above features (except Belgian numbers

)

ChrisNeedsToKnow · 23-06-2014, 11:06

Quote:

Originally Posted by togglemobile

Hi Chris,
We could help you with the issue?
Can you please explain the issue you are facing with SMS ?

best,
toggle team

Was this really toggle mobile, or just some troll?

Anyway, they did what I expected: Nothing.

It´s a tragedy! The best product in the mobile world for years, going down the chute...

bourbonkiller · **changed rates!? -** 22-07-2014, 13:00

Dear fellow togglemobile.uk users. I've just experienced changes on the togglemobile.co.uk website. As it looks like, they have changed rates. The only one that are obvious to me is the tariff in Austria.

Since I live in Austria and have a Swiss and German Incoming number, I've often diverted calls to my togglemobile.uk simcard when going to remote places in Austria, since they roam on the A1 network which has the best coverage over all.

Today I went to the website to randomly check some rates and they are now displaying GBP 0,04 for incoming calls in Austria. However, the banner on the website still shows Austria as one of their free incoming countries. Haven't checked if they really charge for incoming calls, but maybe some of you can check the tariffs for their respected country use to see if they have changed silently as well...

BK

bourbonkiller · **update -** 22-07-2014, 13:07

Whilest I went over to facebook to send the CS a message the website seems to be down. Tried to reload the tariff page and got a error message. When enterring www.togglemobile.co.uk a empty page appears.

Let's wait and see what's going to happen with our beloved tariffs...

BK

ChrisNeedsToKnow · 22-07-2014, 15:33

Their website shows incoming costs @ 4p/minute for Germany as well.

I already received several calls in Germany today, and they were not charged.

However, this is yet more proof that it´s impossible to use toggle as a main card, which I deeply regret. They are just not reliable in any way.

dg7feq · 22-07-2014, 15:56

where did you find this rate sheet?

	(#1)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	06-05-2014, 11:06 I would rather assume an issue with your bank's SMS routing. These bulk SMS service providers which banks and other online services use for SMS delivery often fail to deliver SMS to full MVNOs (such as Lycamobile/toggle) as they either don't have a working route to the corresponding network or because of failing number lookups on the porting database which reveals to which network each single number belongs. It would be interesting to see if German Lycamobile subscribers can receive SMS from your bank which would allow to isolate Lycamobile Germany or toggle as point of failure. But that's obviously impossible from your bank account. In any case you should complain again with your bank and tell them that you strongly suspect an issue with their SMS provider when delivering SMS to Lycamobile Germany, which is a full MVNO and so requires individual interconnection. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com

	(#3)
ChrisNeedsToKnow (Offline) Member Advanced Member Posts: 81 Join Date: 22 May 2013 Country:	07-05-2014, 22:06 Tried again today, and it´s working now. Bit of a strange feeling to maybe not being able to effect a transfer, or receive all kind of SMS. :/ Rgds, Christian

	(#4)
togglemobile (Offline) Junior Member Newbie Posts: 1 Join Date: 10 Jun 2014 Country:	10-06-2014, 17:18 Hi Chris, We could help you with the issue? Can you please explain the issue you are facing with SMS ? best, toggle team

	(#7)
bourbonkiller (Offline) Senior Member Prepaid Fan Posts: 193 Join Date: 22 Dec 2004 Location: Lake of Constance Country:	changed rates!? - 22-07-2014, 13:00 Dear fellow togglemobile.uk users. I've just experienced changes on the togglemobile.co.uk website. As it looks like, they have changed rates. The only one that are obvious to me is the tariff in Austria. Since I live in Austria and have a Swiss and German Incoming number, I've often diverted calls to my togglemobile.uk simcard when going to remote places in Austria, since they roam on the A1 network which has the best coverage over all. Today I went to the website to randomly check some rates and they are now displaying GBP 0,04 for incoming calls in Austria. However, the banner on the website still shows Austria as one of their free incoming countries. Haven't checked if they really charge for incoming calls, but maybe some of you can check the tariffs for their respected country use to see if they have changed silently as well... BK ********************************************** Mobiles: iPhone 7+, iPhone 7, iPhone SE, Blackberry Priv, Honor 8, Lumia 950 Prepaid-SIM: 3 UK, Save Money Sim, Toggle Mobile UK, XX-Sim, Koko Mobile

	(#8)
bourbonkiller (Offline) Senior Member Prepaid Fan Posts: 193 Join Date: 22 Dec 2004 Location: Lake of Constance Country:	update - 22-07-2014, 13:07 Whilest I went over to facebook to send the CS a message the website seems to be down. Tried to reload the tariff page and got a error message. When enterring www.togglemobile.co.uk a empty page appears. Let's wait and see what's going to happen with our beloved tariffs... BK ********************************************** Mobiles: iPhone 7+, iPhone 7, iPhone SE, Blackberry Priv, Honor 8, Lumia 950 Prepaid-SIM: 3 UK, Save Money Sim, Toggle Mobile UK, XX-Sim, Koko Mobile

	(#9)
ChrisNeedsToKnow (Offline) Member Advanced Member Posts: 81 Join Date: 22 May 2013 Country:	22-07-2014, 15:33 Their website shows incoming costs @ 4p/minute for Germany as well. I already received several calls in Germany today, and they were not charged. However, this is yet more proof that it´s impossible to use toggle as a main card, which I deeply regret. They are just not reliable in any way.

	(#10)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	22-07-2014, 15:56 where did you find this rate sheet? Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9