Toggle Mobile

Has anyone had a problem accessing Toggle voicemail? I have been toing-and-froing with Toggle support, but all I can get is are very nice replies telling me what number to dial to access voicemail! In fact I can actually get to the service, but I can't listen to the voice message itself. Maybe my English explanation is not clear? This what I have said to them:
Quote
I am sorry but I can NOT listen to any messages. I know that I have them because:
1. I left them by dialling my UK Toggle number!
2. I have received SMS notifying me that there are new messages!
3. When I dial into the mailbox I am told that there are both old and new messages!
But there is NO WAY of listening to them. When I press the required number to listen to an old or new message, I just get a ‘beep’ straight away and then the next list of menu options.
If I try to listen to a new message, I get just a ‘beep'. Then the new message count goes down by one (and the old message count goes up by one). The system thinks that I have listened to the voice message, but it never actually plays them!
Could you please find some way of fixing the problem, then testing that you have fixed it?Unquote
Any help would be appreciated...I am at my wits end. I have even tried calling support, but we had problems understanding each other (I am English).

[tivoboy]

I recently received a SIM in the USA (for an upcoming UK trip) I was HOPING to get it setup prior to departure, get the number, load some value, maybe even signup for a data package. But, i can't seem to get it to connect to a local USA network at all. I've tried changing all the APN settings, changing profile to roaming, I can SEE a number in my profile, but it starts with a 300 which apparently is a "dynamic number" that is assigned till the actual 074 UK number is allocated or made known.

Anyone have any thoughts about how to activate - or confirm prior to actually BEING in the UK? should this BE possible at all?

[inquisitor]

My toggle SIM has never been in the UK and started working flawlessly here in Germany after online activation. Have you actually activated your SIM card? Have you performed a manuel network search and then tried to register on each available network four times in a row? Which networks are actually available at your location?

[tivoboy]

So, there really was nothing to do for "activation" when I put the card in the iphone (unlocked of course) it didn't pickup a network here in the USA. I tried updating the APN, and searching for a network, but there is no additional network selections.

I tried registering on the website and it TOOK my 300 xyz number, which isn't really a number at all for registration with the PUK I had on the credit card thingy that the SIM comes in, but there was NO number listed on the package, documentation, credit card thingy, etc..

toggle says, "once you connect to the network it'll tell you what you UK number is" but that of course hasn't happened.

When I check under the phone settings on the iphone it says my "number" is 44 300 xyz, which toggle says is just the "dynamic" number that'll GET me my regular number.?

I wonder if there are no roaming networks to connect to here in Washington, makes no sense.

I've also set the PROFILE to ROAMING and to INTERNATIONAL, and that doesn't work.

I've also tried using the tweakker webapp to have the settings automatically done on the phone, but THAT didn't work, so I put them back to the APN settings that toggle lists on their website.

[inquisitor]

There are no settings that need to be done in order a SIM to register on a roaming network. APN settings only affect Internet access and have no impact on network registration. Please try what I suggested in my previous post.

[tivoboy]

Yes, I've tried selecting other networks, but no other networks show up to select from. ? It's like it doesn't see anything network wise?

[inquisitor]

Even if the SIM card has not been activated properly or it is being refused by all available networks the network search should show up at least one network. I would assume that you are either out of network coverage or that something is wrong with your phone. What phone do you actually use?

[tivoboy]

So, I am using an iphone 3gs which is unlocked. I took out my searoam sim and put in my germany mobile sim, those both worked. MAYBE the toggle doesn't like the networks where I am right now, and it'll find something different when I head into town. I'll try that. I have an older unlocked int'l four band (whatever THAT used to mean, since we have like dozens now) gsm phone, if I can find it I'll pop the card in there and try it.

[inquisitor]

Are you sure you have performed a manual network search as described here? And it really doesn't list a single network in the fourth screen?

[tux]

Is there anywhere a list of carriers on which Toggle roam on (at least in the countries in which they provide local numbers)?

And... do you know if it is possible to port an existing number to Toggle?