Germany | Fonic's data dayflat (€ 2.50/day) now with price cap of € 25/month

[VladS]

I never experienced that with Fonic. The money made it to my account right after I entered the top-up code(s).

[zaarciniex]

Originally Posted by zaarciniex

Internet seems to be working fine, except some areas and evenings, when I believe due to the number of users it gets slower....

And the remark I am not used to that refilling if You have run empty, after the working hours takes a lot of time to activate...

I wonder why does that is not happening automatically....

My particular concern is Latvia, however I tried neighbouring countries and it worked as it should.

When You dial the landline the operator says that: Die von Ihnen gewaelte Laendervorwahl is aus dem Automobilfunknetz nicht erreichbar.

And the reply from the operator help desk was the following:
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From: FONIC Kundenbetreuung [mailto:Serxx@xxnic.de]
Sent: Sunday, April 11, 2010 12:46 AM
To: jxxxxxxxxxxom
Subject: Re: Produkt #1004- 341958#

Sehr geehrter Herr xxxxx,

vielen Dank für Ihre Anfrage bei FONIC.

Es gibt zur Zeit Probleme aus dem O2-Netz in das ausländische Festnetz zu telefonieren, diese betrifft mehrere Länder. Die Techniker von O2 arbeiten daran den Fehler schnellstmöglich zu beheben.
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So there has been no changes yet, and it affects the whole O2 network as the same thing is happening when I am calling out on my postpaid mobile connected to O2.

[inquisitor]

That's strange since Fonic charges internet access by calendar day (from 00:00-23:59h) no matter when you actually start using data. But they throttle bandwidth after exceeding 1GB per day - perhaps they have an issue with this, which resulted in total disruption of data service. Did you generate a lot of traffic when you experienced this problem?

[zaarciniex]

Originally Posted by inquisitor

That's strange since Fonic charges internet access by calendar day (from 00:00-23:59h) no matter when you actually start using data. But they throttle bandwidth after exceeding 1GB per day - perhaps they have an issue with this, which resulted in total disruption of data service. Did you generate a lot of traffic when you experienced this problem?

No, I generate around 500mb a day.

[Evan]

Originally Posted by inquisitor

...But they throttle bandwidth after exceeding 1GB per day - perhaps they have an issue with this, which resulted in total disruption of data service. Did you generate a lot of traffic when you experienced this problem?

It's not 1GB anymore, it is reduced to 500MB/day after they introduced their new data plan with the price cap of 25€/month.

Originally Posted by zaarciniex

No, I generate around 500mb a day.

Perhaps this is where your issue comes from. You generate 500MB/day, i.e., close to their data cap, and they probably have a problem throttling that to GPRS speeds.

[zaarciniex]

May be, but anyway as I said I ran out of credit and when the new day starts, the traffic flow - defaults. The cutoff came right after the time I usually get the SMS that my credit falls below 3 EUR.
The idea was that I was not able to connect for quite a time after refilling.

[jack208]

Originally Posted by inquisitor

Remember that volume-based billing (€ 0.024/100 KB) is activated by default. To switch from volume-based billing to the dayflat tariff call customer care at 80000 (14 ct/min) or send an eMail through their web form (via this web page). Since eMails are not answered earlier than 24 hours, it might be preferable to request tariff switch by phone, which is carried out immdiately. An SMS will confirm activation of the new tariff option.

hi, I'm an oversea visitor to Germany and have bought a FONIC SIM card from Media Market. I followed the instructions in your site to activate the SIM card (very helpful page btw since I can't read german) and it appears the SIM card is now activated.

I've put the micro-SIM into my iPad and while the iPad detects it, it can't use it. I went online to FONIC site, log in and saw that my current balance is EU0? I thought I've EU10 or EU9 to start with? I bought the FONIC smartphone SIM for EU9.90.

Also when I log into FONIC site, I can't seem to see the button to switch from a per-MB Tariff Rate to the Handy Daily Rate?

does the FONIC card come with some starting balance or do I have to top it up from day one in order to use it? Help much appreciated.