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(#1)
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Senior Member
Prepaid Specialist
Posts: 869
Join Date: 15 Oct 2004
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23-02-2010, 18:49
Did you call ekit customer service? Have you tried to make a quick call to the US number from where you are?
Just curious. |
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(#2)
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Senior Member
Prepaid Fan
Posts: 103
Join Date: 19 Jun 2006
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23-02-2010, 20:06
Quote:
FWIW, I'm back in the US now and I DO receive calls to my US number if I log in with US mode- i.e. 2+PIN. If I log in in International mode 1+PIN I do NOT receive my call- it goes straight to voicemail. I know that is the expensive way to go in the US, but it should work nonetheless- it used to in testing anyhow. Seems like International mode is dead for incoming to the US number. I hope to have time to call Support tomorrow- the last time took 40+ minutes, so I need to wait for a free hour in the day. Kupe |
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(#3)
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Senior Member
Prepaid Specialist
Posts: 774
Join Date: 21 Apr 2009
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International mode -
24-02-2010, 04:28
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Which ekit card do you have? I am not sure that would make a difference but there are different rates for different cards. I don't know--mabe I am just curious. |
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(#4)
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Senior Member
Prepaid Fan
Posts: 103
Join Date: 19 Jun 2006
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24-02-2010, 17:28
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Thanks! Kupe |
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(#5)
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Junior Member
Newbie
Posts: 5
Join Date: 02 Mar 2010
Location: South Carolina, USA
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02-03-2010, 03:10
Hi Kupe! Did you resolve your problem concerning your eKit not able to receive calls? Please post them here. I think I am having the same or similar problem of my own.
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(#6)
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Senior Member
Prepaid Fan
Posts: 103
Join Date: 19 Jun 2006
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05-03-2010, 17:04
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Sooo, as we speak, all seems okay. We still don't know why it didn't work in Italy or the British Virgin Islands, but hopefully isolated network issues? So, that's where it stands. Kupe |
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(#7)
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Senior Member
Prepaid Fan
Posts: 171
Join Date: 27 Feb 2008
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08-03-2010, 14:40
Kupe:
When it did not work the first time, did you manually change the GSM carrier in Italy to see if the problem was corrected? |
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