ekit dual number [US & UK] SIMs

[schuster]

Originally Posted by MATHA531

Well a normal part of sim card fact is that when the card comes with a PIN, you have the ability to change the PIN to anything you want. Have done that with several sim cards.......apparently ekit dual passport doesn't allow it.

I have one of these on order, and was looking at the instructions in the meantine. It says to enter "1" or "2" to select UK or US IMSI, then the PIN number at startup. Is the SIM card interpreting the "1" or "2" as the first digit of an, effective, 5-digit PIN at startup? If so, a phone whose "change PIN" algorithm is only capable of understanding 4 digits might not handle a change properly. Just thinking out loud...

[JDekit]

Originally Posted by MATHA531

Got the card through telestial and putting it through some testing....

Am in the USA....calls to the +1 number complete fairly quickly...have no idea of the quality of the call as I am not answering it......

Calls to the +44 number also go through quickly......one big big difference though...

Calling on the +1 number I do get the caller id of the calling number

Calling on the +44 number does not show caller id....this is a big problem. Is ekit aware of it???


JDekit: Yes we are aware of this. Unfortunately there are often issues with the information which is being passed through to us by many of the the international carriers. We're working on it, however, it will take some time to be resolved. Apologies.


(BTW got a 978 area code on US card...I think this is in Mass..(would have preferred NYC 212 or 718 or 917 or 347 or 646 for call forwarding purposes...can one choose the area code of the US number and can it be changed)


JDekit: We are working on the ability to select the area code of the number with the ekit SIM. We don't have it yet. We will provide an update when we do.


Finally I always change the pin number to one I use all the time...tried it with the ekit dual card and while it took the change of pin number, when I tried to turn on the card the next time, it said sim card fails to register...had to change it back to the original one....is this a none defect?


JDekit: We have seen some variability with changing PINs in different handsets. A slightly different way to do this, which doesn't seem to be impacted by the type of handset, is the following. You must have your PIN and PUK. If you do not have the PUk do not do this. Enter the wrong PIN 3 times, then enter the PUK, when you have done this the SIM will ask you for a new PIN and ask you to repeat the new PIN. You will then have a personalized PIN.


Other than that, prices seems right.....

Please let me know if you have any other questions.

[Bossman]

On the information for the passport sim, telestial has the following. These seem high compared to other sim cards.



- A one-time 35c connection fee applies to each call made or received (except when incoming calls are FREE).

- There is a $0.35 USD per minute surcharge when you make a call to a cell phone (does not apply when calling to a US or Canadian cell phone).
- Additional surcharges apply when calling certain countries. Please click here for more information.


Under additional surcharges, there is the following link that list ssurchages to a lot of countries. can this be true:

http://www.telestial.com/misc/MSIM-PP02_surcharges.pdf

[VladS]

Would the $0.35 connect fee apply to incoming calls in 'FREE' countries (eg EU) when the call is routed via the US DID?

[MATHA531]

Originally Posted by VladS

Would the $0.35 connect fee apply to incoming calls in 'FREE' countries (eg EU) when the call is routed via the US DID?

From my understanding, I think there's a footnote, the answer is no...if there is free roaming, no surcharge.

[schuster]

Originally Posted by MATHA531

Got the card through telestial and putting it through some testing....

Am in the USA....calls to the +1 number complete fairly quickly...have no idea of the quality of the call as I am not answering it......

Calls to the +44 number also go through quickly......one big big difference though...

Calling on the +1 number I do get the caller id of the calling number

Calling on the +44 number does not show caller id....this is a big problem. Is ekit aware of it???

(BTW got a 978 area code on US card...I think this is in Mass..(would have preferred NYC 212 or 718 or 917 or 347 or 646 for call forwarding purposes...can one choose the area code of the US number and can it be changed)

Finally I always change the pin number to one I use all the time...tried it with the ekit dual card and while it took the change of pin number, when I tried to turn on the card the next time, it said sim card fails to register...had to change it back to the original one....is this a none defect?

Other than that, prices seems right.....

Just received mine and have also done some preliminary testing. Things basically work but there are inconsistencies in the way some things are handled (for instance the pre-stored short codes - e.g. *126*187# works on the GLOBAL side but only 187 seems to work on the US side).

My US area code is 631, for what it's worth.
Also for what it's worth I was able to change the SIM PIN without incident on a Motorola phone, and the change "sticks" after restart.

[VladS]

I got my dual eKit card as well. The US number is in the 718 area code.

Outgoing calls work fine, however incoming calls don't work at all on either SIM profile on the Rogers network in Canada. According to eKit support it's a know problem and it should be fixed in the next week or so.

A real turnoff, at least for me, is that when the phone is unavailable or turned off, even with the voicemail disabled, the caller doesn't get the standard 'customer not available' message but is rather given an option to send a numeric SMS and is in turn charged for the failed call.

[mingelli]

It looks like they have reduced the number of countries free incoming on UK number, now mainy EU and US only.

[FBlack_111]

VladS:

How do you know that the caller is charged for their call when the EKIT cell phone is turned off and callers are given a choice to send a text or cancel?

[VladS]

Originally Posted by FBlack_111

VladS:

How do you know that the caller is charged for their call when the EKIT cell phone is turned off and callers are given a choice to send a text or cancel?

Two ways. CDRs on my IP PBX and CDRs on my providers' end.

Calls to offline first generation, single IMSI eKit cards are passed a supervision level intercept message (no connection).

Calls to offline second generation, dual IMSI eKit cards connect the moment the intercept message is heard. This applies to calls routed via both UK and US numbers.