Free sim card offer for united mobile customers - Page 7

bbob · 25-08-2009, 15:09

Am am wondering if this is also done by other companies or only by easyroam.

They do answer questions fast but things change in policy and not informating your customers is not very positive and many non frequent users will wonder why their sim is not working when not used for 30 days.

This new rul makes easyroams sim not very attractive for non frequent users and combined with fair use makes it even less attractive.

bbob · 26-08-2009, 10:24

What's really disappointing is that the supplier we are talking about here is reading this forum daily but looks like he does not want to respond about the point that we made.

His customer service answers that are fast but not here it looks like

Bossman · 26-08-2009, 12:59

At a minimum, easyroam should mention this very important information on their website. Yes, you may have valid reasons for doing it, just mention it on your website. It will likely make some think twice before purchasing your sim. But, you need to mention it, period!

bbob · 26-08-2009, 13:06

bossman your last point will be the big point. If they mention fair use and deactivation after 30 days on their website not hidden in the terms it will make some customers think twice buying this sim.

The fair use is hidden in the terms so if you look but who does, you will find it. The 30 day deativation is new for me and I did not see it on their site.

As you say whatever these reason are mention them but even here on the forum it seems that they are not willing to give an answer on why and why they hide it.

I have always supported their sim but given the fairuse and deactivation I can't support it any longer.

fedeprovenza · 26-08-2009, 21:16

I've sent my um+ to Poland, I'm waiting for a new Travelsim. How many days does it take the sim to arrive?

Przemolog · 27-08-2009, 09:19

Quote:

Originally Posted by fedeprovenza

I've sent my um+ to Poland, I'm waiting for a new Travelsim. How many days does it take the sim to arrive?

I did it with my UM 423 (Riiing) SIM and it took about 1 week within the same country (I live about 180 km away from Mr. Wosztyl's office

).

fedeprovenza · 27-08-2009, 12:36

In Poland it's better, but some of my friends have waited for 1 month (in Italy)

	(#1)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	25-08-2009, 15:09 Am am wondering if this is also done by other companies or only by easyroam. They do answer questions fast but things change in policy and not informating your customers is not very positive and many non frequent users will wonder why their sim is not working when not used for 30 days. This new rul makes easyroams sim not very attractive for non frequent users and combined with fair use makes it even less attractive.

	(#2)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	26-08-2009, 10:24 What's really disappointing is that the supplier we are talking about here is reading this forum daily but looks like he does not want to respond about the point that we made. His customer service answers that are fast but not here it looks like

	(#3)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	26-08-2009, 12:59 At a minimum, easyroam should mention this very important information on their website. Yes, you may have valid reasons for doing it, just mention it on your website. It will likely make some think twice before purchasing your sim. But, you need to mention it, period! Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#4)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	26-08-2009, 13:06 bossman your last point will be the big point. If they mention fair use and deactivation after 30 days on their website not hidden in the terms it will make some customers think twice buying this sim. The fair use is hidden in the terms so if you look but who does, you will find it. The 30 day deativation is new for me and I did not see it on their site. As you say whatever these reason are mention them but even here on the forum it seems that they are not willing to give an answer on why and why they hide it. I have always supported their sim but given the fairuse and deactivation I can't support it any longer.

	(#5)
fedeprovenza (Offline) Senior Member Prepaid Expert Posts: 282 Join Date: 28 Jul 2007 Location: Garda lake (south-west) Country:	26-08-2009, 21:16 I've sent my um+ to Poland, I'm waiting for a new Travelsim. How many days does it take the sim to arrive? [COLOR="Magenta"]"Working" PrePaids: Wind, Vodafone, CoopVoce, , Travelsim (2), 02 Irish (2) My best sim?--> Wind +39-328 My phones: Samsung Galaxy Next S5570

	(#7)
fedeprovenza (Offline) Senior Member Prepaid Expert Posts: 282 Join Date: 28 Jul 2007 Location: Garda lake (south-west) Country:	27-08-2009, 12:36 In Poland it's better, but some of my friends have waited for 1 month (in Italy) [COLOR="Magenta"]"Working" PrePaids: Wind, Vodafone, CoopVoce, , Travelsim (2), 02 Irish (2) My best sim?--> Wind +39-328 My phones: Samsung Galaxy Next S5570