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Bossman (Offline)
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Default 08-07-2009, 11:23

I swapped my UM sim for easyroam and I am quite satisfied based on my usage in Europe and West Africa a couple of weeks ago. I also like the features and customizations available, forwarding, free VM, etc. Just like with other Isle of man sim cards.

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Originally Posted by jhh112 View Post
The UK EasyRoam looks interesting in that your balance has no use-by date, and taking advantage for their swap offer for United Mobile SIM could be a good choice.


Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
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FBlack_111 (Offline)
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Default 08-07-2009, 14:46

I have said it before, one of the most important features of any global SIM is a responsive customer service/tech support that is open 24/7 from all over the world.. That's one reason I like my Ekit SIM's so much.

When I bought my first Ekit Passport SIM two years ago, I took a new unlocked Verizon Motorola World phone to Europe with me. Due to the Motorola software and Verizon's operating system, I could not get the phone to work. One call to a very responsive and patient tech at Ekit and I was making calls.
   
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123456 (Offline)
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Default I asked a few questions. - 04-09-2009, 17:13

Reply from Maxroam Support within a day:
Quote:
There is a charge associated with unanswered calls. However this is something we will be removing from the service in the coming few months.

There is no monthly fee of 1 EUR, we had originally planned to introduce this but it was never implemented. We also have no intention of introducing this fee.

Regards,
...... ......
Customer Service Operative
   
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123456 (Offline)
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Smile No charges for unanswered calls anymore! - 06-10-2009, 12:20

Last week i had some unanswered calls when travelling in Indonesia and Malaysia. None of then was charged. So Maxroam held the promise to remove the charges for unanswered calls!
   
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GadgetKen (Offline)
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Default 03-06-2010, 21:56

Chinaroam, welcome to Prepaidgsm.net!
A few suggestions (others may have other thoughts they can share)
1) See if you can buy just a local prepaid gsm sim card at a mobile phone shop. There are several carriers in Hong Kong:
GSM Coverage Maps | Hong Kong (China)
Once you establish the sim chip will work OK in your phone(see if the dealer will let you test the sim card in the shop), purchase enough refill vouchers to last your trip. Even if you have to throw the card away when you return home, at least this will give you immediate wireless communication. If you travel frequently to Hong Kong you might want to see if you can refill the sim card over the internet to keep the account alive for future trips.
2) Buy a prepaid landline calling card and use it at payphones (hotel room phones likely add high surcharges, so a payphone is better). It's low tech but it's a quick, reliable and inexpensive solution.
3) If you are traveling with a laptop, try calling back home with Skype or another VOIP provider. Do a test call first to see if the wifi connection you have access to gives acceptable voice quality.
4) When you get home, order a different callback sim card that has a decent price per minute for your travels but is also reliable (it's a balancing act, it's sometimes worth paying a bit more to get more reliable service). This website has several providers reviewed. Read through comments on the forums to make sure the vendor will work for you.


Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device
Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko
Satphone: InMarSat
Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid)
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VOIP: Skype
   
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chinaroam (Offline)
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Default 04-06-2010, 22:08

me travel a lot. so need global sim card. Maxroam change sim card 3 times allready and now not working. me lose money and time with this company. Today i buy a local card in Prague but too expensive call China.
Maxroam is finished for me. but whree can buy another world card?
   
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patphelan (Offline)
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Default @chinaman - 04-06-2010, 23:21

Please email me pat@maxroam.com
I will sort out any issues you may have
we have no reported outages at present, please email me and I will check your account
thank you and apologies for any issues


Pat Phelan
6310i to Nexus and all in between
   
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chinaroam (Offline)
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Default 06-06-2010, 13:24

you say no outage it is no true. http://www.mypicx.com/uploadimg/7088...06022010_1.jpg here is a photo of maxroam site on friday.
your service not working many days i cannot do business with company like this. not good for customers. keep my $10 gift to you.
   
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patphelan (Offline)
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Default 07-06-2010, 17:46

thank you for the gift
we have had no general outage and have had full service in Prague which is where you say you were.
Your writing style seems very familiar I would rather we gave you a perfectly working service as I said I am here and waiting


Pat Phelan
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chinaroam (Offline)
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Default 07-06-2010, 20:40

So where card working only? Because China not working. Sorry for bad english me use google to translate.
我住在大陆的中国。一个SIM卡在中国的工作是不是对我没有用。我很对不起我的英文不好。我找到了最佳的翻 译是谷歌。如果你有一个更好的解决办法让我知道
   
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