TravelSIM BLOCKED!! - Page 2

snaimon · **Thank you! -** 17-03-2009, 17:08

Quote:

Originally Posted by travelsim

Dear TravelSIM - friends!
...
The reason as you know is that TravelSIM Card expires 24 months after the last topup.
...

Thank you for this clarification. I never received that email. On this site under TravelSIM we read:

Card validity: At least 1 billed event every 24 month

Effendi · 17-03-2009, 19:51

Quote:

Originally Posted by snaimon

Thank you for this clarification. I never received that email. On this site under TravelSIM we read:

Card validity: At least 1 billed event every 24 month

Yes, that's true, but it seems they changed the conditions.
I was emailed by Andreas from Travelsimshop confirming what the user Travelsim wrote up above:

Quote:

Originally Posted by Andreas

Hello Friends,

we see some complaints in your forum that customers are complaining that cards are blocked.
As you know our SIM cards are active for 24 months, after the next recharge again 24 months. (normally other operators do this with 12 months)..reason is that the operator needs to recycle Phone Numbers,
Please can you post this in your forum so that we don´t have so bad reputation,

Thanks a lot,
Andy

I corrected the page right now.

petar258 · 16-03-2009, 19:06

Here is the answer from Travelsim, looks like they changed policy without notification. This is totally unfair for travelsim customers, and especialy for me this is blackmailing. From this moment i will stop using their services and i do not recommend to use Travelsim.
And i think that this have direct connection with financial crysis in Estonia.

"Dear Customer

Your sim card was blocked due to low activity on travelsimshop.com website.

You recharge your card 372XXXXXXXX online over 18 months ago

Due to long inactivity your balance 38 euro has expired.

If you want to keep your number working you must recharge your card at least once a year (even with the smallest available amount)

We unblock your number but to keep it working it need to be recharged within 7 working days otherwise it will be automaticly blocked again.

After you decide to keep your number we will be able to refund your previous balance. Please let us know after you will topup your card within next days."

fedeprovenza · 16-03-2009, 22:59

But did travelsim have change expire day?

I knew that sim expires if none refill is done in 2 years

	(#3)
petar258 (Offline) Junior Member Amateur Member Posts: 11 Join Date: 18 Jul 2006 Location: Burgas Country:	16-03-2009, 19:06 Here is the answer from Travelsim, looks like they changed policy without notification. This is totally unfair for travelsim customers, and especialy for me this is blackmailing. From this moment i will stop using their services and i do not recommend to use Travelsim. And i think that this have direct connection with financial crysis in Estonia. "Dear Customer Your sim card was blocked due to low activity on travelsimshop.com website. You recharge your card 372XXXXXXXX online over 18 months ago Due to long inactivity your balance 38 euro has expired. If you want to keep your number working you must recharge your card at least once a year (even with the smallest available amount) We unblock your number but to keep it working it need to be recharged within 7 working days otherwise it will be automaticly blocked again. After you decide to keep your number we will be able to refund your previous balance. Please let us know after you will topup your card within next days."

	(#4)
fedeprovenza (Offline) Senior Member Prepaid Expert Posts: 282 Join Date: 28 Jul 2007 Location: Garda lake (south-west) Country:	16-03-2009, 22:59 But did travelsim have change expire day? I knew that sim expires if none refill is done in 2 years [COLOR="Magenta"]"Working" PrePaids: Wind, Vodafone, CoopVoce, , Travelsim (2), 02 Irish (2) My best sim?--> Wind +39-328 My phones: Samsung Galaxy Next S5570