German Fonic questions...

[kimdo]

Originally Posted by VladS

There is a Saturn store 10 minutes walk from Munich Hbf, at Neuhauser Straße 39.

Thanks again.

Those links are very informative and give me a great help. Many thanks.

[UKSTEVE]

If anyone is interested - excuse the intrusion...

[inquisitor]

From Munich main station the best option would be to go to a Lidl supermarket and to buy a Lidl mobile SIM, which actually is a second brand of Fonic and most importantly is a bit cheaper than Fonic.
For more information on Lidl mobile read LIDL mobile - Prepaid Wireless Internet Access

There are two Lidl supermarkets close to Munich main station:

• Lidl at Schwanthaler Str. 31, 80336 München (350m, 5 min walk)
  It's at the site of where Google Street View shows the now closed "müncher electrowelt": Google Street View
  
  
• Lidl in the Central Bus Station (ZOB - Zentraler Omnibusbahnhof) Hackerbrücke 4, 80335 München (700m, 9 min walk)

Both are opened daily except for Sunday until 20h.

[ramrodrigues]

So after searching a little on the forum I decided to get a Fonic sim card to use in Germany for a couple of months.

After one week they locked my sim even though the address of the hotel was correct on their site.

I found their official facebook channel and it appeared a good option to use since there's a lot of non german persons complaining there. But even after confirming the correct address they still did not unlock my sim.

Do you guys have any sugestion on how to proceed? Have anyone gone through this?

[RobertH]

Originally Posted by ramrodrigues

So after searching a little on the forum I decided to get a Fonic sim card to use in Germany for a couple of months.

After one week they locked my sim even though the address of the hotel was correct on their site.

I found their official facebook channel and it appeared a good option to use since there's a lot of non german persons complaining there. But even after confirming the correct address they still did not unlock my sim.

Do you guys have any sugestion on how to proceed? Have anyone gone through this?

I understand some Fonic users have emailed Fonic and given them a different German address. Fonic sent out the confirming letter again, it didn't get returned to them, and their SIM got unlocked.

I am curious - did the address you gave Fonic include the hotel name? Apparently it should NOT. So, for example, if you are staying at the Hilton in Ramstein and the hotel address is Hilton Ramstein, 24 Main Street, Ramstein Germany 45555, you would give Fonic the address as Your Name, 24 Main Street, Ramstein Germany 45555. You would also need to tell the front desk what you are doing and hope the postman will deliver the mail to you at the hotel.

[ramrodrigues]

Yeah I did all that. I did not used the hotel name and still the letter was not delivered.

It has been a week since they locked my sim and still no real answer from Fonic....

[RobertH]

This really is a great thread. Thanks to all !!

I can't find any information about using a Fonic SIM outside of Germany. I'll be in Germany and Switzerland this summer. Can I make phone calls from within Switzerland with my Fonic SIM ?? Any idea what the rates would be? If Fonic posts this information somewhere could you post the link? I realize it would probably be in German - that is fine.

THANKS

[willydat]

take a look at:

https://www.fonic.de/im-ausland-tele...ms-verschicken

[inquisitor]

Probably you won't be interested in domestic airtime but Fonic subscribers can now subscribe to all those bundles (and pay with their prepaid credit) that required direct debit payment through a German bank account before:
https://www.fonic.de/fonic-tarife-ha...biles-internet

In contrast to Fonic, Lidl Mobile (which legally is also run by Fonic) still requires all those "smart" options (bundles of airtime and data volume, NOT mere data bundles) to be paid by direct debit and so are not an option for visitors.

[UKSTEVE]

Interesting - thanks Inquisitor...

The 9c calling deal across Europe looks good, though shall be dual-SIM-ing on a Toggle SIM for voice calls whilst in Germany

+Steve