No Service On Um Sim

Ukap · 12-07-2006, 17:44

I have been back in the USA one month & leave again for a trip to Europe.
I plan to use UM and Callback world again. I have the same UM Sim which worked well last month.

Turned on my phone today & it displays "No service" Anyone know the reason why?
I have emailed United Mobile but have not received a reply.

sec · 12-07-2006, 17:54

When I went in Mexico it got connection overnight (after a couple of hours still no signal - the morning after signal). Let the UM sim think a bit about it... you never know.

Bossman · 12-07-2006, 17:55

It may be a network thing. Call the number and see what message you get.

Ukap · 12-07-2006, 18:07

Tried calling the number - goes straight through to our UM voicemail. The phone did not ring. Still showing "No Service"
It never did this before!!!

sec · 12-07-2006, 18:33

Are you sure all the settings are correct (i.e. if ou use a triband phone, you are on the right frequency?). Sorry for this silly suggestion, but it did happen before to other people who worte on this forum.

Ukap · 12-07-2006, 18:52

Tried that. I haven't altered any settings. All I did when I returned from my trip was to turn it off. It has been off for one month. Worked perfectly then.

MATHA531 · 12-07-2006, 21:32

Don't know your phone model...basically in the USA um roams on either T Mobile or Cingular....it is not registering on whichever one it is set to.

Check yourmanual to manually select your roaming carrier...maybe t mobile is not registering but cingular is or vice versa.

khalisha · 12-07-2006, 22:19

You should borrow a friend's GSM phone (850/1900 at least) to see if the UM SIM works with it. That way you can narrow the problem down to either the SIM or the phone. Good luck.

Khalisha
Zengo Wireless

snaimon · 12-07-2006, 22:55

My SIM registers as usaul on Cingy here in VA. Balance works OK, too.

If another SIM works in the phone and it registers on a US network, it is not the phone.
Can you search available networks?

I guess sometimes SIM cards go bad -- maybe the are magnetized or something happens to then.

Best of luck. Annoying, not doubt.

Stan

kupe · 13-07-2006, 04:52

Quote:

Originally Posted by Ukap

Turned on my phone today & it displays "No service" Anyone know the reason why?
I have emailed United Mobile but have not received a reply.

Did you perhaps reach the automatic deactivation time on your UM SIM? I can't find it right now, but it seems to me UM requires you use the card at least once every 9 months. If you've used CBW exclusively during that time, it's possible that you haven't actually spent any of the time on the card- which would trigger deactivation per your user agreement. Just a thought.

Dave

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	(#1)
Ukap (Offline) Member Official Member Posts: 47 Join Date: 27 Apr 2006 Location: South Florida Country:	12-07-2006, 17:44 I have been back in the USA one month & leave again for a trip to Europe. I plan to use UM and Callback world again. I have the same UM Sim which worked well last month. Turned on my phone today & it displays "No service" Anyone know the reason why? I have emailed United Mobile but have not received a reply.

	(#2)
sec (Offline) Senior Member Prepaid Fan Posts: 106 Join Date: 21 Jun 2004 Country:	12-07-2006, 17:54 When I went in Mexico it got connection overnight (after a couple of hours still no signal - the morning after signal). Let the UM sim think a bit about it... you never know. My Phones: Nokia 6230 - Nec N343i - Nokia 6230i My Sims: Wind IT prepaid (+ Voda IT postpaid corporate phone) Prepaid Sims: WORLWIDE: Riiing, UM+ - IT: Voda, Wind Deceased Sims: WORLWIDE: Hop - NZ: Vodafone - FR: Bouygues - IT: H3G - US: T-Mobile

	(#3)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	12-07-2006, 17:55 It may be a network thing. Call the number and see what message you get. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#4)
Ukap (Offline) Member Official Member Posts: 47 Join Date: 27 Apr 2006 Location: South Florida Country:	12-07-2006, 18:07 Tried calling the number - goes straight through to our UM voicemail. The phone did not ring. Still showing "No Service" It never did this before!!!

	(#5)
sec (Offline) Senior Member Prepaid Fan Posts: 106 Join Date: 21 Jun 2004 Country:	12-07-2006, 18:33 Are you sure all the settings are correct (i.e. if ou use a triband phone, you are on the right frequency?). Sorry for this silly suggestion, but it did happen before to other people who worte on this forum. My Phones: Nokia 6230 - Nec N343i - Nokia 6230i My Sims: Wind IT prepaid (+ Voda IT postpaid corporate phone) Prepaid Sims: WORLWIDE: Riiing, UM+ - IT: Voda, Wind Deceased Sims: WORLWIDE: Hop - NZ: Vodafone - FR: Bouygues - IT: H3G - US: T-Mobile

	(#6)
Ukap (Offline) Member Official Member Posts: 47 Join Date: 27 Apr 2006 Location: South Florida Country:	12-07-2006, 18:52 Tried that. I haven't altered any settings. All I did when I returned from my trip was to turn it off. It has been off for one month. Worked perfectly then.

	(#7)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	12-07-2006, 21:32 Don't know your phone model...basically in the USA um roams on either T Mobile or Cingular....it is not registering on whichever one it is set to. Check yourmanual to manually select your roaming carrier...maybe t mobile is not registering but cingular is or vice versa.

	(#8)
khalisha (Offline) Junior Member Amateur Member Posts: 19 Join Date: 25 May 2006	12-07-2006, 22:19 You should borrow a friend's GSM phone (850/1900 at least) to see if the UM SIM works with it. That way you can narrow the problem down to either the SIM or the phone. Good luck. Khalisha Zengo Wireless

	(#9)
snaimon (Offline) Senior Member Prepaid Specialist Posts: 898 Join Date: 17 Mar 2004 Location: Richmond, VA USA Country:	12-07-2006, 22:55 My SIM registers as usaul on Cingy here in VA. Balance works OK, too. If another SIM works in the phone and it registers on a US network, it is not the phone. Can you search available networks? I guess sometimes SIM cards go bad -- maybe the are magnetized or something happens to then. Best of luck. Annoying, not doubt. Stan Phones: DASH V3 (3) Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox