Gt-sim Switching To Prepaid? - Page 2

meir · 23-05-2006, 23:34

Yes both. For your info, I have purchased SIM on April 10.

mvnsnd · 24-05-2006, 17:51

Well after seeing this post, I checked my account with GT-SIM. So far it is still post paid. However, I have not used it since early April. I wonder if the next transaction will trigger the account to be converted.

I went with them based on the tie in to the charge card and only having very infrequent need of a service available in Europe. I had planned on making a couple of calls only often enough to keep the service from being cancelled, except, of course, when I needed the service.

Jeff

09-06-2006, 21:19

The same thing happend to my account today. After complaining they only "offered" to give to refund back and cancel my account:

"wir haben alle PostPaid Konten auf PrePaid Auto umgestellt.

Hierzu haben Sie vor 10 Tagen ein Email bekommen.
Vertraglich sind wir dazu bevollmachtigt. M๖chten Sie jedoch
den GT-SIM nicht im PrePaid Modus weiterlaufen lassen, bieten wir Ihnen an das Restguthaben auf Ihre Kredit Karte gutzuschreiben und die GT-SIM Karte zu deaktivieren.
With best regards
Markus Hauschild"

I got such an email (We are pleased to introduce our new way to top-up your GT-SIM account....)
but I thought this was a new option for prepaid customers.
4 weeks later than the first mail here, but still the same problem. No apologize any more, just offer to cancel your card.

I think I will accept to get the refund back and go to somewhere more serious.
ron

flodis79 · 09-06-2006, 23:06

I wonder how many customers they lost in the change from post- to pre-paid..

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	(#11)
meir (Offline) Senior Member Prepaid Expert Posts: 269 Join Date: 21 Feb 2006 Location: It's long story Country:	23-05-2006, 23:34 Yes both. For your info, I have purchased SIM on April 10.

	(#12)
mvnsnd (Offline) Junior Member Newbie Posts: 8 Join Date: 22 Mar 2006 Location: USA Country:	24-05-2006, 17:51 Well after seeing this post, I checked my account with GT-SIM. So far it is still post paid. However, I have not used it since early April. I wonder if the next transaction will trigger the account to be converted. I went with them based on the tie in to the charge card and only having very infrequent need of a service available in Europe. I had planned on making a couple of calls only often enough to keep the service from being cancelled, except, of course, when I needed the service. Jeff

	(#13)
ron Guest Posts: n/a	09-06-2006, 21:19 The same thing happend to my account today. After complaining they only "offered" to give to refund back and cancel my account: "wir haben alle PostPaid Konten auf PrePaid Auto umgestellt. Hierzu haben Sie vor 10 Tagen ein Email bekommen. Vertraglich sind wir dazu bevollmachtigt. M๖chten Sie jedoch den GT-SIM nicht im PrePaid Modus weiterlaufen lassen, bieten wir Ihnen an das Restguthaben auf Ihre Kredit Karte gutzuschreiben und die GT-SIM Karte zu deaktivieren. With best regards Markus Hauschild" I got such an email (We are pleased to introduce our new way to top-up your GT-SIM account....) but I thought this was a new option for prepaid customers. 4 weeks later than the first mail here, but still the same problem. No apologize any more, just offer to cancel your card. I think I will accept to get the refund back and go to somewhere more serious. ron

	(#14)
flodis79 (Offline) Senior Member Prepaid Fan Posts: 136 Join Date: 08 Feb 2005 Country:	09-06-2006, 23:06 I wonder how many customers they lost in the change from post- to pre-paid..