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[peterdoo]

The published Toggle rates often do not match what is really charged.

19p incoming per call in the EU countries has not been charged in that way since many months.

It is however not clear to me, how they can still charge 18p/min for calls between some EU countries. The current EU regulation would allow them to charge about 8p/min (3p/min UK rate plus surcharge) and from June 15th on only 3p/min (UK rate without surcharge). Obviously nobody has complained yet.

[bourbonkiller]

Originally Posted by peterdoo

The published Toggle rates often do not match what is really charged.

19p incoming per call in the EU countries has not been charged in that way since many months.

It is however not clear to me, how they can still charge 18p/min for calls between some EU countries. The current EU regulation would allow them to charge about 8p/min (3p/min UK rate plus surcharge) and from June 15th on only 3p/min (UK rate without surcharge). Obviously nobody has complained yet.

It's a matter of fact, that Toggle relies on national (local) profiles, so a card switches to a local sim card profile. If you are in Germany, your card behaves like a german lycamobile simcard. Same in Switzerland, UK, France etc.

EU does not regulate the price of a outgoing calls to other EU countries, therefor they may charge a higher price for that call, since you are "not roaming" but have a kind of local sim card calling abroad.

But I am curious how they will change their pricing from 15th of June onwards...

BK

[peterdoo]

Originally Posted by bourbonkiller

It's a matter of fact, that Toggle relies on national (local) profiles, so a card switches to a local sim card profile. If you are in Germany, your card behaves like a german lycamobile simcard. Same in Switzerland, UK, France etc.

EU does not regulate the price of a outgoing calls to other EU countries, therefor they may charge a higher price for that call, since you are "not roaming" but have a kind of local sim card calling abroad.

However the most expensive call rates are generally charged in the EU countries where Toggle has no local identity available and the only option is real roaming. There they have no excuse that it would not be a roaming.

[bourbonkiller]

Agreed, you are right! That price is far above the roaming cap

[peterdoo]

New prices have been published.

For usage in any EU/EEA country and calls/SMS from there to any EU/EEA country. It does not matter whether a country-local or a roaming profile is used:
Making calls 0.03£/min
Local calls 0.03£/min
Receiving calls 0.01£/min
Send SMS 0.06£/SMS
Data 0.15£/MB

Switzerland has a different pricing.

Roaming data bundles seem to have disappeared. Only UK bundles are left which, same as with Lycamobile, cannot be used out of the UK:
"Please note that from 15th June your bundle allowance will no longer work while roaming. However, you can enjoy Pay As You Go calls, texts and data abroad without paying roaming fees".

The regulators of some countries are working on this already.

[andy]

Originally Posted by peterdoo

19p incoming per call in the EU countries has not been charged in that way since many months.

Maybe not, but I didn't bother to test it in Lithuania in July/August or Slovakia for a day each in September or December.