Report on using Orange Mobicarte in France

scirocco · 13-09-2015, 13:31

Sounds like Orange just charged you exactly what was needed for whatever unlimited call plan you agreed to with them. Say it was 20 euros for two weeks calls for argument's sake. They added the 20 euros to your account, which you had previously run down to zero. So now it is 20 euros. Then they activated the 20 euro plan, which gets deducted from your balance. So now your balance is back to zero, but you have a good working plan, so you can make the calls you need to.

But your balance is still zero or very low. That triggers off the automatic reminders, because your plan won't last for ever and when it runs out you won't be able to make calls. So they send you texts to remind you of the situation.

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scirocco (Offline) Member Advanced Member Posts: 52 Join Date: 20 Jul 2011 Country:	13-09-2015, 13:31 Sounds like Orange just charged you exactly what was needed for whatever unlimited call plan you agreed to with them. Say it was 20 euros for two weeks calls for argument's sake. They added the 20 euros to your account, which you had previously run down to zero. So now it is 20 euros. Then they activated the 20 euro plan, which gets deducted from your balance. So now your balance is back to zero, but you have a good working plan, so you can make the calls you need to. But your balance is still zero or very low. That triggers off the automatic reminders, because your plan won't last for ever and when it runs out you won't be able to make calls. So they send you texts to remind you of the situation.