Joe Mobile

[willemijns]

* did you top-up before ?
* try to rebootr your cxellphone and force it to the 3 belgium operator (proximus, belgacom and BASE) and try

[ygeffens]

Originally Posted by willemijns

* did you top-up before ?
* try to rebootr your cxellphone and force it to the 3 belgium operator (proximus, belgacom and BASE) and try

I tried 2 different phones (iPhone and android phone). Both were switched off before inserting the cards.

Now, a few hours later, I tried again, same problem. I also tried registering on every network manually.
The Joe card registers, receives sms messages, not only from the network operator, but also from another phone.

Very strange.
Can it be that I have to visit France first before being able to make the first call ?

[willemijns]

you can visit the "cockpit" application and see what's happend...
download it from the wifi.

https://play.google.com/store/apps/d...oemobile&hl=fr
find the same on itunes.

you must have some money to begin to use joe mobile....

[ygeffens]

Originally Posted by willemijns

you can visit the "cockpit" application and see what's happend...
download it from the wifi.

https://play.google.com/store/apps/d...oemobile&hl=fr
find the same on itunes.

you must have some money to begin to use joe mobile....

I downloaded the app on android, it's just the website. The app on iOS is a paid one, so I didn't download that one.

I see this:

Votre cagnotte

Au 22/06/2014, vous disposez de 5,00€ de cagnotte disponible.
Date opération Trier Ligne Trier Descriptif Débit Trier Crédit Trier
22/06/2014 Bonus invité grâce à xxxxxxx + 5,00€

Also, as I said, I activated the "Votre forfait : 4G" (30 euro, 20 euro + 10 euro for 4Gb extra).
Or do I have to assign the 5,00€ in my "cagnotte" to this card? If that's the case, how ? I can't find it.

Thanks !

[inquisitor]

Originally Posted by ygeffens

Very strange.
Can it be that I have to visit France first before being able to make the first call ?

Yes, that's possible and would match my observations made on a French Orange "Mobicarte" a couple of years ago. The SIM did register on German networks, SMS worked, but the phone number was unavailable until it was registered for the first time on its home network.