Venting: Educating my relatives

[DRNewcomb]

I was just informed that "thanks for your concern but we're on an unlimited everything plan and I just double checked that." If they can roam on the Africa trip and they don't get charged a zillion dollars, I'm changing my service to Viaero. Fortunately I believe that they have not actually activated international roaming, so the big surprise will be that it won't work. I'm hoping that will be the case.

[rfranzq]

Originally Posted by DRNewcomb

we're on an unlimited everything plan and I just double checked that." If they can roam on the Africa trip and they don't get charged a zillion dollars, I'm changing my service to Viaero. Fortunately I believe that they have not actually activated international roaming, so the big surprise will be that it won't work.

Well, I do not see 'Africa' on their coverage map.
That there are two

Viaero2Go Unlimited Everything with Mexico

'with Mexico' plans would seem to indicate to me that they will not be roaming in Africa.

If you could only get them to call Viaero and ask two question:
1. Will my phone work in Africa?
2. What are my rates calling the US from Africa?

If you could only get them to do #3 in my suggestions below in message #3.
Also they could ask if there phone will work in Canada.

[DRNewcomb]

Originally Posted by rfranzq

Well, I do not see 'Africa' on their coverage map.
That there are two 'with Mexico' plans would seem to indicate to me that they will not be roaming in Africa.

They really make it hard to find: Viaero Global Connect
South Africa is in Zone #5

[rfranzq]

Originally Posted by DRNewcomb

They really make it hard to find: Viaero Global Connect
South Africa is in Zone #5

Well, $2.99/minute will really give them incentive to test Viber.

[DRNewcomb]

Originally Posted by rfranzq

Well, $2.99/minute will really give them incentive to test Viber.

But according to Viaero's FAQ:

Can I access the internet while roaming internationally and what is the charge per kb?
Not at this time, but this feature is coming soon. If your phone is Wi-Fi enabled you do have the ability to connect to a Wi-Fi connection where available (local charges may apply).

Of course, all of this is sort of iffy. The CSR my relative spoke with told her that she could roam everywhere for free. I suspect that the CSR had never been east of Omaha and thought that "South Africa" was a suburb of Chicago, or something. So they could get to ZA and find they have a brick. It could work partially: voice or data. It could work perfectly. They could be charged a zillion dollars. Clearly if they run all over ZA using their phone and don't get charged a cent, I'll be posting that information back here. Check back in June.