Truphone SIM replacement heads up!

davidtheprof · 21-05-2013, 15:07

Truphone's 'upgrade' seems to involve a loss of key functionality...
got an email today with this:

"If you have additional mobile numbers associated with your account and you would like to keep these you need to enable auto-renew within your Truphone account or you will lose the number permanently. To do this, simply log into ‘My Account’ via the Truphone website (Truphone), select ‘Manage Upgrades’ and ensure ‘Auto Renew’ is set to on."

For me, an important feature was the ability to switch on a UK (or Australian) number for just a month when I travel for $8, and then turn off auto-renew again. Now we'll lose the UK number, unless we pay EVERY month. I suppose we can live with a different number each time we travel, if that is possible, but it makes Piranha look more enticing.

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davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	21-05-2013, 15:07 Truphone's 'upgrade' seems to involve a loss of key functionality... got an email today with this: "If you have additional mobile numbers associated with your account and you would like to keep these you need to enable auto-renew within your Truphone account or you will lose the number permanently. To do this, simply log into ‘My Account’ via the Truphone website (Truphone), select ‘Manage Upgrades’ and ensure ‘Auto Renew’ is set to on." For me, an important feature was the ability to switch on a UK (or Australian) number for just a month when I travel for $8, and then turn off auto-renew again. Now we'll lose the UK number, unless we pay EVERY month. I suppose we can live with a different number each time we travel, if that is possible, but it makes Piranha look more enticing.