Questions about data usage - O2 / Lidl / FONIC

dg7feq · 11-05-2013, 20:22

The SIM should be alive for at least 2 years if its a original o2 card. If it was deactivated you can request the remaining balance to be refunded (but for that you need a german bank account).

you have to write a informal letter stating that you want to cancel your prepaid contract and get the money refund to

Telefonica o2 Germany
o2 Prepaid Kundenbetreuung
90345 Nürnberg

glue the SIM on the letter, state the name and adress of the person who registered the card, state your bank acct data and sign the letter. refund takes about 2 weeks.

jennifermehl · 13-05-2013, 23:14

Thanks for the feedback. I don't think there is much credit on the O2 SIM card, so it would be easier to just start again with a different provider then.

I'm trying to figure out my best options for data EU roaming - looking at Lidl/FONIC/O2 and will look into the Aldi/E-Plus prepaid option you list below. I'll probably be back with more questions after my (German-speaking) husband looks over the various tariff options.

Thanks!

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	(#1)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	11-05-2013, 20:22 The SIM should be alive for at least 2 years if its a original o2 card. If it was deactivated you can request the remaining balance to be refunded (but for that you need a german bank account). you have to write a informal letter stating that you want to cancel your prepaid contract and get the money refund to Telefonica o2 Germany o2 Prepaid Kundenbetreuung 90345 Nürnberg glue the SIM on the letter, state the name and adress of the person who registered the card, state your bank acct data and sign the letter. refund takes about 2 weeks. Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#2)
jennifermehl (Offline) Junior Member Newbie Posts: 7 Join Date: 06 May 2013 Country:	13-05-2013, 23:14 Thanks for the feedback. I don't think there is much credit on the O2 SIM card, so it would be easier to just start again with a different provider then. I'm trying to figure out my best options for data EU roaming - looking at Lidl/FONIC/O2 and will look into the Aldi/E-Plus prepaid option you list below. I'll probably be back with more questions after my (German-speaking) husband looks over the various tariff options. Thanks!