Report on using Orange Mobicarte in France

woody1 · 11-10-2011, 21:29

I'm in France now and I bought an Orange Mobicarte SIM today. As usual, the guy who sold it to me didn't really know very much about the options, etc. I loaded up the phone with 20 Euro credit. When I tried to activate the Internet Max Option on the phone using the menu, I got a message saying that I was not properly identified and needed to go back to the point of sale to get my documents verified.

I did go back and the Orange rep did put in the information that he thought was required. I'm still getting the same error message several hours later and I'm unable to sign up for Internet Max. Is this the issue with having to wait 48 hours, or is this another problem? I thought that the 48 hour thing kicked in after you signed up for Internet Max, not before.

Can somebody clarify this for me?

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woody1 (Offline) Member Advanced Member Posts: 62 Join Date: 16 Mar 2011 Country:	11-10-2011, 21:29 I'm in France now and I bought an Orange Mobicarte SIM today. As usual, the guy who sold it to me didn't really know very much about the options, etc. I loaded up the phone with 20 Euro credit. When I tried to activate the Internet Max Option on the phone using the menu, I got a message saying that I was not properly identified and needed to go back to the point of sale to get my documents verified. I did go back and the Orange rep did put in the information that he thought was required. I'm still getting the same error message several hours later and I'm unable to sign up for Internet Max. Is this the issue with having to wait 48 hours, or is this another problem? I thought that the 48 hour thing kicked in after you signed up for Internet Max, not before. Can somebody clarify this for me?