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frenchfry (Offline)
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Join Date: 12 Mar 2009

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Default 10-03-2011, 18:11

I hope that the "Call Back rate on the Global Sim rates are not the rates of our Classic Sim. A friend is taking my Classic Sim to Peru. The rate I looked up last week for the Classic Sim was $0.75 to call the United States. The "Call Back" rate on the Global Sim is $2.77 to call the United States.

The was given the impression that the rates would stay the same as before.

The response I just got back on looking up the Classic Sim rates is as follows:
"Unfortunately, you will not be able to access call rates for the Classic SIMs anymore as this has caused serious confusion for customers purchasing the Global SIM cards.

We apologize for any inconvenience this may cause you. Please let us know if there is anything else we can do for you."
   
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