Truphone/Truphone Local Anywhere rebrands it all to 'Tru'

Sophia · 04-12-2010, 21:05

Hmm... this morning I got an SMS asking me to confirm renewing my "local membership"... and foolishly, I replied "YES" thinking I had missed my monthly call last month (I had). All of a sudden I received an email thanking me for renewing my local rate (what rate??? I'm in Canada, no local rates here or probably ever!) for another month(!) and got charged $15 for it

Anyway, I sent them an email asking for clarification, I hope they have just been messing up transferring to a new website & all. Now, to stay on topic, I STILL can't change any of my settings, nor top up. I really love Tru(phone) in so many ways, but they REALLY need to improve a lot of things as well...

Don't tell me Local Anywhere charges $15/month now? In that case, I have no choice but to buy a *shudder* local sim card...

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Sophia (Offline) Member Advanced Member Posts: 75 Join Date: 20 Jan 2010 Country:	04-12-2010, 21:05 Hmm... this morning I got an SMS asking me to confirm renewing my "local membership"... and foolishly, I replied "YES" thinking I had missed my monthly call last month (I had). All of a sudden I received an email thanking me for renewing my local rate (what rate??? I'm in Canada, no local rates here or probably ever!) for another month(!) and got charged $15 for it Anyway, I sent them an email asking for clarification, I hope they have just been messing up transferring to a new website & all. Now, to stay on topic, I STILL can't change any of my settings, nor top up. I really love Tru(phone) in so many ways, but they REALLY need to improve a lot of things as well... Don't tell me Local Anywhere charges $15/month now? In that case, I have no choice but to buy a shudder local sim card... Last edited by Sophia; 04-12-2010 at 21:11..