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  (#31)
f300 (Offline)
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Default 02-08-2009, 16:30

Frankly I find it ridiculous that you can break some (intentionally vague) FUP by answering your phone! Especially when it costs the people calling you 40-50++ cents per minute using the default provider and 10-20 cents when going with the cheapest voip of today (that might not exist tomorrow).

Yes, I know the competition is fierce and everybody is throwing in freebies and sometimes you aren't prepared to pay when people actually want to have those freebies. However excuses like "FUP is there to protect fair using customers" aren't acceptable and I might add an insult to logic. Those "fair using customer" are the ones just not using the freebies you advertise and in fact the ones that are most unfairly treated because of this! If you want to be fair just charge what you have to charge and that's the end of it, it's not like we haven't seen all kinds of billing systems already.
   
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Stu (Offline)
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Default 02-08-2009, 16:53

FYI with eKit the .35 connection fee only applies in countries without free incoming. For me the thing giving eKit the nudge so far is the cheap roaming in Canada. That will allow me to ditch my Rogers SIM. I've ordered a gedoessa sim because I have some credit that I want to move to it. I'll give it a work out and report back.
   
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bbob (Offline)
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Default 03-08-2009, 20:12

What also really sucks is that these companies did not used to have fup policies before. They than change their terms and either you exept these new terms or if not you stop using the service.

If you are not willing to except the new terms nowhere can I find that I get my money back. I have both globalsimcard.co.uk and travelsim.co.uk (they also changed their terms) so there only seems to be on option now ekit.
   
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  (#34)
FBlack_111 (Offline)
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Default 03-08-2009, 22:25

In the end, you just want a company that is still around; with a working SIM, and not shut down and holding $50 of your cash. In my opinion, any company who starts out with rates that seem too good to be true, or onerous terms, are prone to fail.

It's hard to get references on most companies so you have to rely on their good will and customer reviews. That's one reason I like Ekit. I have had one of their SIM's for over 2 years now. They also have a very customer friendly Service Life policy. I have not seen this from many other SIM vendors.


Their web site says under Service Life "You can restore the expired credit by contacting Customer Service and recharging your account by a minimum of USD $30."
   
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  (#35)
Stu (Offline)
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Default 04-08-2009, 14:00

Reliability and proper financial backing are important, but there aren't many ways to know what the reality is with respect to this. United Mobile had been around for a long time, used to have good customer support, was innovative, and had a solid product. Then poof!
   
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bbob (Offline)
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Default 04-08-2009, 16:49

Quote:
Originally Posted by Stu View Post
Reliability and proper financial backing are important, but there aren't many ways to know what the reality is with respect to this. United Mobile had been around for a long time, used to have good customer support, was innovative, and had a solid product. Then poof!
As you say there is no guarantee. We had yackie, maxroamd some more examples, not poof but platform problems. IOM had platform problems before.
There can be 1 conclusion, don't buy to much credit from a supplier and look at their terms because using fup they can just take away your money.

Ekit looks like a good deal, if they will still be around in 1 or 2 or 3 years you never know.
   
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  (#37)
Stu (Offline)
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Default 05-08-2009, 15:03

I just got my new tri-imsi geodessa card. Italy has its own roaming platform. Does anyone know why. They call it "prime."
   
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  (#38)
VladS (Offline)
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Default 05-08-2009, 15:19

What is the Italian identity good for and which network (via MCC-MNC) is it from?
How do you switch between identities (IMSI's)?


VladS
Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos
Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160
Postpaid SIMs: CA: Fido, Wind; INTL: Telna
Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow
Dead SIMs: too many to list
   
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  (#39)
andy (Offline)
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Default 05-08-2009, 15:21

That identity and part of the roaming arrangements come from TIM
   
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  (#40)
VladS (Offline)
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Default 05-08-2009, 17:58

Is the switch between the IoM and TIM IMSIs automatic? If not, how does the end user know how and/or when to switch between identities?


VladS
Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos
Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160
Postpaid SIMs: CA: Fido, Wind; INTL: Telna
Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow
Dead SIMs: too many to list
   
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