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FBlack_111 (Offline)
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Default 23-07-2009, 16:47

Cangia:

Seems to me that if they send a package to a customer with no tracking number or system, and the package does not arrive, it's up to them to make good on the purchase. It does not cost that much more to pay for a secured delivery system. In the U.S., EKIT sent me SIM by UPS. They sent me a tracking number by e-mail the day the order shipped. I tracked it all the way to my door. GT should step up and accent responsibility for the lost item and send a second one. They can turn off the first one.
   
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