sim4travel issues

mattrowntree · **Croatia issues -** 18-06-2009, 12:10

Hi Chip - apologies for delay in getting back to you - I have been trying to find out what the problem is so I can give you a reasonable response.

Unfortunately our roaming partner in Croatia, VIPNET, whilst it's the best available, is not the most reliable. SMS should not be a problem at all and I am told voice is working today.

I appreciate you have had problems and can only apologise. If you get in touch with customer services they have been advised to offer you compensation.

Thanks.

hkr · 25-06-2009, 13:06

Matt,

I have two Sim4Travel cards, and I am just back from Croatia myself. The cards proved pretty much useless. I could send SMS, but that was about all. No incoming or outgoing calls worked. I ended up having to buy local SIMs.

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	(#1)
mattrowntree (Offline) DEALER Newbie Posts: 2 Join Date: 17 Jun 2009 Location: London Country:	Croatia issues - 18-06-2009, 12:10 Hi Chip - apologies for delay in getting back to you - I have been trying to find out what the problem is so I can give you a reasonable response. Unfortunately our roaming partner in Croatia, VIPNET, whilst it's the best available, is not the most reliable. SMS should not be a problem at all and I am told voice is working today. I appreciate you have had problems and can only apologise. If you get in touch with customer services they have been advised to offer you compensation. Thanks.

	(#2)
hkr (Offline) Member Advanced Member Posts: 75 Join Date: 29 Apr 2009 Country:	25-06-2009, 13:06 Matt, I have two Sim4Travel cards, and I am just back from Croatia myself. The cards proved pretty much useless. I could send SMS, but that was about all. No incoming or outgoing calls worked. I ended up having to buy local SIMs. Postpaid: 3x Vodafone (HU) 1x T-Mobile) formerly also Pannon Prepaid: Vodafone, Pannon, T-Mobile (HU) Optimus (PT) SamiSwoi, ERA, Orange (PL) VIP (HR) T-Mobile (AT) Vodafone, O2, Orange, T-Mobile (UK) Vodafone (DE) Data-only prepaid: Vodafone, T-Mobile, Djuice/Pannon (HU) International SIMs: UM+, Sim4Travel, TravelSim Phones: Nokia E51, E71, Samsung D880, SE P990i, Ericsson T39m -forever! , many others in the drawer. 3G modems Huawei E220, E870, EU870D, U740, Alcatel X200 VoIP: Justvoip, CallWithUs, Neophonex, fonline, Macrogate and several others for outgoing... DIDs from Macrogate, DIDww, Gradwell, Voxbone and others. FreePBX, Vigor router with inbuilt ATA, Nokia E-series phones.