sim4travel issues

chip · 18-06-2009, 11:43

Well.., right now, I'm not able to call even my voicemail anymore.
Serious problems.., and Matt is not answering.
The only provider you're able to log in is VIP.
Short message work, btw.

mattrowntree · **Croatia issues -** 18-06-2009, 12:10

Hi Chip - apologies for delay in getting back to you - I have been trying to find out what the problem is so I can give you a reasonable response.

Unfortunately our roaming partner in Croatia, VIPNET, whilst it's the best available, is not the most reliable. SMS should not be a problem at all and I am told voice is working today.

I appreciate you have had problems and can only apologise. If you get in touch with customer services they have been advised to offer you compensation.

Thanks.

hkr · 25-06-2009, 13:06

Matt,

I have two Sim4Travel cards, and I am just back from Croatia myself. The cards proved pretty much useless. I could send SMS, but that was about all. No incoming or outgoing calls worked. I ended up having to buy local SIMs.

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	(#1)
chip (Offline) Junior Member Newbie Posts: 4 Join Date: 15 Jun 2009 Country:	18-06-2009, 11:43 Well.., right now, I'm not able to call even my voicemail anymore. Serious problems.., and Matt is not answering. The only provider you're able to log in is VIP. Short message work, btw.

	(#2)
mattrowntree (Offline) DEALER Newbie Posts: 2 Join Date: 17 Jun 2009 Location: London Country:	Croatia issues - 18-06-2009, 12:10 Hi Chip - apologies for delay in getting back to you - I have been trying to find out what the problem is so I can give you a reasonable response. Unfortunately our roaming partner in Croatia, VIPNET, whilst it's the best available, is not the most reliable. SMS should not be a problem at all and I am told voice is working today. I appreciate you have had problems and can only apologise. If you get in touch with customer services they have been advised to offer you compensation. Thanks.

	(#3)
hkr (Offline) Member Advanced Member Posts: 75 Join Date: 29 Apr 2009 Country:	25-06-2009, 13:06 Matt, I have two Sim4Travel cards, and I am just back from Croatia myself. The cards proved pretty much useless. I could send SMS, but that was about all. No incoming or outgoing calls worked. I ended up having to buy local SIMs. Postpaid: 3x Vodafone (HU) 1x T-Mobile) formerly also Pannon Prepaid: Vodafone, Pannon, T-Mobile (HU) Optimus (PT) SamiSwoi, ERA, Orange (PL) VIP (HR) T-Mobile (AT) Vodafone, O2, Orange, T-Mobile (UK) Vodafone (DE) Data-only prepaid: Vodafone, T-Mobile, Djuice/Pannon (HU) International SIMs: UM+, Sim4Travel, TravelSim Phones: Nokia E51, E71, Samsung D880, SE P990i, Ericsson T39m -forever! , many others in the drawer. 3G modems Huawei E220, E870, EU870D, U740, Alcatel X200 VoIP: Justvoip, CallWithUs, Neophonex, fonline, Macrogate and several others for outgoing... DIDs from Macrogate, DIDww, Gradwell, Voxbone and others. FreePBX, Vigor router with inbuilt ATA, Nokia E-series phones.