Callback solution with pbxes.com and voicetrading.com

[bbob]

Originally Posted by mingelli

One more question, I think I got all right after your advice. If I use the same voicetrading account for both pbxes for outgoing calls and at home with a IP phone for outgoing calls, is it ok or might have some troubles?
Also how to specify for pbxes that I want to use a normal or premium route for outgoing calls?

Vopicetrading has no limit, this means you can use 1 account on different ip phones. So using voicetrading you can make several calls at the same time. Voicetrading has been setup for business use and multiple connections at the same time using same account.

normal or premium route.

normal route dail 00 than country code.
premium route dial 00000 than country code.

So when you dial you can just dial 00 or 00000

[mingelli]

I have just ccontacted their customer support and they say if I wan to use the account from several IP phones ( in my case my home IP and Pbx) the IP addresse need to be authenticated. While I canget the IP address of my phone =, how do I know which IP address will be using PBx?

Originally Posted by bbob

Vopicetrading has no limit, this means you can use 1 account on different ip phones. So using voicetrading you can make several calls at the same time. Voicetrading has been setup for business use and multiple connections at the same time using same account.

normal or premium route.

normal route dail 00 than country code.
premium route dial 00000 than country code.

So when you dial you can just dial 00 or 00000

[bbob]

Strange I have voicetrading running on my frtizbox at home and also on pbxes. I can use both at the same time and both have different ip.

You don't want to authenticate your ip address not at pbxes because this is an ipaddress used by many other users.

See this info from their site:

I can't connect to your SIP server by using username & Password. Can I connect by using fixed IP addresses?
Yes, you can authenticate your fixed IP addresses by choosing 'IP config' in the myaccount area.

Important! If you are using a hosted VoiP softswitch provider like eq. Kayote Networks (etc), make sure you are ONLY using IP addresses which are uniquely assigned to your account (check this with you provider). This is to prevent that other users of the same VoiP softswitch provider are able to use your balance.

so only when you can't use username and password you need to autenticate your ip. But as you see when you do that you need to be the only one on that ip otherwise others can also use your account.

How many simultaneous calls can I setup?
Voicetrading does not limit the number of simultaneous calls. The only limit is the bandwidth of your local internet link.

[bbob]

Don't think you need to setup an extenstion.

You need to setup.

1 trunk for inbound calls, your italian DID number
Thank set inbound routing for that trunk. use the trunk name for inbound routing and select callback and than callback number

1 trunk four outbound routing, voicetrading
Outbound routing rule to dial outside.

You only need an extension if you want to to webbased callback.

[mingelli]

Originally Posted by bbob

Don't think you need to setup an extenstion.

You need to setup.

1 trunk for inbound calls, your italian DID number
Thank set inbound routing for that trunk. use the trunk name for inbound routing and select callback and than callback number

1 trunk four outbound routing, voicetrading
Outbound routing rule to dial outside.

You only need an extension if you want to to webbased callback.

I did all that. Just on outbound routing with route name voicetrading, have set destination clicked on valid all numbers without any other setting. Is that ok? Is this the rule to dial outside?

I also setup an extension for webased callback as you described. Regarding this I set up as incoming route username-calback then call thru pin and set it. In extension I setup ext 200 and in device option dial SIP/username-callabck@pbxes.com. Is that correct or I need to change SIP with something else?

[mingelli]

One more general question. When I trigger the callback calling my DID, will I be charged 2 calls from my voicetrading account, one to my callback number and the other to the number dialled out. Correct? Or only for 1 call, the one dialled out?

[mingelli]

Any answer from my 2 threads above? Thanks

[bbob]

You will always be charged 2 calls. that said.

If the callback is triggered and you answer the call starts to be charged.
Than you have a dialtone and dial a number. When the number is busy you will not be charged for that call but the first call will still be charged till you hang up.
If the other party asnwers the call you will be charged for both.

If you say valid for all numbers, it's ok and you should be able to dialout, just make some test calls as see.
As for the webbased callback, follow the guide and it should work.

[andy]

Originally Posted by bbob

If the callback is triggered and you answer the call starts to be charged.

Here is a slight advantage to their Java client then, as non-answer at a destination cost me nothing for the first leg to my mobile, only a 1c fee.

[mingelli]

Would like to thank bbob for your help in setting me up on pbxes. I will test the callback as soon as they upgrade my account to soho, and also andy for your input and suggesting a viable alternative for betamax callback.