telna Mobile [split thread]

[DRNewcomb]

Since this morning the website problem has been solved and the card activated.

They have a country-by-country activate/deactivate list which seems pretty handy. If your kid tells you he's going to UK you can make sure it won't work when he makes a side trip to Amsterdam.

There are a number of configuration options, including voicemail delivery by e-mail and ring-time before voicemail. You can also configure what shows for your caller ID when you make outgoing calls. When you call the number you get a recording which says, "Wait while we locate..." There's a configuration to turn this off and on, but I don't understand why one setting is better than the other.

Once you get the account, you also get access to their dial-through long-distance/international calling service. I've configured all our phones in case I decide to use it.

Still no SMS. It does not send and does not receive on the the US number. I have no idea about the Israeli number (which I was not provided). I have also not been able to get the inbound SIP address to work. I'm calling 1786363XXXX@voip.telnamobile.com. I'll talk with them about that another day.

[FBlack_111]

Maybe I am missing something about this SIM. Except for a free year if you send them a dead SIM from a competitor, they charge $49 a year. Is the first annual fee charged from day one or day 365? So if you send in a dead SIM, do you get 12 months or 24 months free?

Their incoming rates to Europe are higher than most other SIM providers. IE: NO free incoming calls at all. (The outgoing rates are very good though).

You do get a U.S. number which makes calls from associates cheaper for them, but you must pay about 29 cents a minute.

Their Post Paid service is nice if you don't mind them having a credit card and you with the potential for unlimited charges. With Pre Paid service , your liability for a lost phone is limited.

I like a company with 24/7 customer service. Telna has customer service located in the U.S. from Monday through Friday from 6AM to 5PM Pacific Time. Just don't have problems making calls or lose the phone in their off hours.

[DRNewcomb]

Originally Posted by DRNewcomb

I have also not been able to get the inbound SIP address to work. I'm calling 1786363XXXX@voip.telnamobile.com. I'll talk with them about that another day.

Turns out that it does not work exactly according to the instructions:

Just send your incoming call via SIP protocol to 12345678900@voip.telnamobile.com where 12345678900 is your telna Mobile phone number in E164 format, and your call should ring through to your telna Mobile phone.

I was using the 11-digit international number, as shown above. When I tried the 10-digit format, the phone rang. No intermediate, "Wait while we locate.." message.