Can't reach UM, can't reach my UM UK number, no reply to e-mail

bourbonkiller · 22-04-2009, 14:02

@ przemolog

Thanks for your update. In my account, still only the +423 SIM cards show the status "active" which is no wonder since Mobilkom Liechtenstein already told me yesterday that their platform is up and running. You CAN receive calls on that SIM but can't make calls, send SMS or use Data from that number range. As Mobilkom said yesterday this is depending on a company that is in between them and UM, she mentioned a company name like Synphony (don't know if this is the correct spelling) in Germany. I guess they handle all the customer data and call backs from their servers.

Will travel to Spain from Friday onwards and I think it is better NOT to rely on the UM services?!

BK

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bourbonkiller (Offline) Senior Member Prepaid Fan Posts: 193 Join Date: 22 Dec 2004 Location: Lake of Constance Country:	22-04-2009, 14:02 @ przemolog Thanks for your update. In my account, still only the +423 SIM cards show the status "active" which is no wonder since Mobilkom Liechtenstein already told me yesterday that their platform is up and running. You CAN receive calls on that SIM but can't make calls, send SMS or use Data from that number range. As Mobilkom said yesterday this is depending on a company that is in between them and UM, she mentioned a company name like Synphony (don't know if this is the correct spelling) in Germany. I guess they handle all the customer data and call backs from their servers. Will travel to Spain from Friday onwards and I think it is better NOT to rely on the UM services?! BK ********************************************** Mobiles: iPhone 7+, iPhone 7, iPhone SE, Blackberry Priv, Honor 8, Lumia 950 Prepaid-SIM: 3 UK, Save Money Sim, Toggle Mobile UK, XX-Sim, Koko Mobile