Is Maxroam working?

[petkow]

Originally Posted by Grampa

I do hope that they get the local numbers assigned soon, since that was the main selling point of the card.

I can't understand what the problem is with doing this a bit quicker. Celtrek seemed to have sorted out at least a few DID's for customers! I assume all they have to do is rent a bunch of worldwide DID's and just point them either to the Belgium SIM number or to your chosen forwarding destination. Either way it is done via least cost routing. I suppose there is obviously more to it, to try and get a cut out of it!

Anyhow, I wrote to them, explained the non-existance of the DID's and asked them if there was going to be any advancement soon. I got a ticket and a then a cut-and-paste standard reply saying that due to the problems with the SIM's etc. etc. ... working on it at the moment.... etc. etc.

With the ticket came a statement that my request had been deemed "solved"

I am off to multiple places in the middle east tommorow, and really could have done with a few European DID's before hand. I suppose I will now have to cobble together a DIY solution as usual!

[Bossman]

Since that (Local DID's) seems to be one of the main selling points of their sim card, as it's advertised on their website, you would think they would take care of it ASAP.

Originally Posted by petkow

I can't understand what the problem is with doing this a bit quicker. Celtrek seemed to have sorted out at least a few DID's for customers! I assume all they have to do is rent a bunch of worldwide DID's and just point them either to the Belgium SIM number or to your chosen forwarding destination. Either way it is done via least cost routing. I suppose there is obviously more to it, to try and get a cut out of it!

Anyhow, I wrote to them, explained the non-existance of the DID's and asked them if there was going to be any advancement soon. I got a ticket and a then a cut-and-paste standard reply saying that due to the problems with the SIM's etc. etc. ... working on it at the moment.... etc. etc.

With the ticket came a statement that my request had been deemed "solved"

I am off to multiple places in the middle east tommorow, and really could have done with a few European DID's before hand. I suppose I will now have to cobble together a DIY solution as usual!

[Grampa]

Originally Posted by Bossman

Since that (Local DID's) seems to be one of the main selling points of their sim card, as it's advertised on their website, you would think they would take care of it ASAP.

"The SIM that doesn't know you're travelling (It thinks you're stuck in Belgium)."

[petkow]

Originally Posted by Grampa

"The SIM that doesn't know you're travelling (It thinks you're stuck in Belgium)."

LOL!

If I were them I really would take this statement off their website for now:

I have seen other travel SIM services. Why is MAXroam better?

The common method for all “alternative roaming” SIM’s is to originate their service in somewhere like Latvia, Estonia or Liechtenstein, or via a UK-based toll-free phone number. This approach doesn’t work very well. We know because our first product “Roam4Free” used this method.

The problem is that people have to call a strange country code just to call you. It just isn’t intuitive and it isn’t user-friendly. With MAXroam we have made the service work as you would expect ...

Latvia, Estonia, Liechtenstein... or Belgium!

[mingelli]

Is this problem of getting DID numbers affecting older clients receiving replacements cards only or also new customers ordering new cards now? I contacted support and they didnt tell me of any problem of getting DID.