Is Maxroam working? - Page 5

Grampa · 26-03-2009, 22:04

I am out of town now. There is a good chance my cards have been delivered, but I won't know until I return.

Grampa · 26-03-2009, 22:19

I did just try to set forwarding using the web interface, but it would not take. Perhaps I need to use the card once before forwarding will work. Unfortunately I won't be able to do that for a while.

Grampa · 29-03-2009, 04:20

My MAXRoam cards arrived, but like others, I found that they are not working properly. Inbound rings to the Belgium number, but not to my US DID. Outbound works only with the *182* code. Forwarding does not appear to work for either the Belgium number or the US number, irrespective of whether I use the website or the phone to implement the forwarding. I have a support ticket in.

mingelli · 29-03-2009, 08:22

Hi,

did you try also to check if on outbound calls the caller ID is passed on.

Quote:

Originally Posted by Grampa

My MAXRoam cards arrived, but like others, I found that they are not working properly. Inbound rings to the Belgium number, but not to my US DID. Outbound works only with the *182* code. Forwarding does not appear to work for either the Belgium number or the US number, irrespective of whether I use the website or the phone to implement the forwarding. I have a support ticket in.

Grampa · 29-03-2009, 16:45

Quote:

Originally Posted by mingelli

Hi,

did you try also to check if on outbound calls the caller ID is passed on.

No. I can't do that without incurring a charge, and I want to preserve the small amount remaining in my account until I'm sure I will be using this card. To test outbound calling, I dialed a number with *182* and saw that it rang me back, but I did not answer the callback.

Bossman · 30-03-2009, 12:26

I used this card a little on a recent trip. The outbound caller ID is definitely passed on. The card worked in all the countries visited. Even on the ships's network 901-18.

MATHA531 · 30-03-2009, 13:40

Are they still charging for outbound calls that are not answered i.e. they charge you from the callback on? If so, a no go to me.

Bossman · 30-03-2009, 14:29

I am really not sure if the cards still charges ass soon as the callback is received. The couple of calls that I made were answered.

Quote:

Originally Posted by MATHA531

Are they still charging for outbound calls that are not answered i.e. they charge you from the callback on? If so, a no go to me.

petkow · 30-03-2009, 17:34

Just got my cards, but they have no DID's associated, nor can I select any new ones from their dropdown list online. So, at the moment it does nothing more than any other SIM from Belgium!

Grampa · 31-03-2009, 15:53

I was able to dial out this morning without using *182*. I don't know what changed, since the card is the same. Also, Maxroam support told me that they are working on getting all credit and DIDs assigned, and on getting forwarding to work, so it sounds like they are planning to retain the same features as in the old card.

I will say that their customer support has been responsive.

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	(#1)
Grampa (Offline) Member Advanced Member Posts: 97 Join Date: 01 Oct 2007 Country:	26-03-2009, 22:04 I am out of town now. There is a good chance my cards have been delivered, but I won't know until I return.

	(#2)
Grampa (Offline) Member Advanced Member Posts: 97 Join Date: 01 Oct 2007 Country:	26-03-2009, 22:19 I did just try to set forwarding using the web interface, but it would not take. Perhaps I need to use the card once before forwarding will work. Unfortunately I won't be able to do that for a while.

	(#3)
Grampa (Offline) Member Advanced Member Posts: 97 Join Date: 01 Oct 2007 Country:	29-03-2009, 04:20 My MAXRoam cards arrived, but like others, I found that they are not working properly. Inbound rings to the Belgium number, but not to my US DID. Outbound works only with the 182 code. Forwarding does not appear to work for either the Belgium number or the US number, irrespective of whether I use the website or the phone to implement the forwarding. I have a support ticket in.

	(#6)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	30-03-2009, 12:26 I used this card a little on a recent trip. The outbound caller ID is definitely passed on. The card worked in all the countries visited. Even on the ships's network 901-18. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#7)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	30-03-2009, 13:40 Are they still charging for outbound calls that are not answered i.e. they charge you from the callback on? If so, a no go to me.

	(#9)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	30-03-2009, 17:34 Just got my cards, but they have no DID's associated, nor can I select any new ones from their dropdown list online. So, at the moment it does nothing more than any other SIM from Belgium!

	(#10)
Grampa (Offline) Member Advanced Member Posts: 97 Join Date: 01 Oct 2007 Country:	31-03-2009, 15:53 I was able to dial out this morning without using 182. I don't know what changed, since the card is the same. Also, Maxroam support told me that they are working on getting all credit and DIDs assigned, and on getting forwarding to work, so it sounds like they are planning to retain the same features as in the old card. I will say that their customer support has been responsive.