"SIM card rejected"

wco81 · 26-01-2009, 16:56

I didn't deactivate the PIN request. Unless there's a way to do it through the phone, rather than through whatever the SIM displays and I can't read Italian.

But my point, to repeat, is that at least in the past week, after not using since June of last year, the first time I put it in and power it up, it prompted for the PUK, not the PIN.

After entering the PUK, it then prompted me for the PIN twice, as if I'm changing the PIN.

Then it returned the error.

And the numbers I entered were those which came with the SIM. I never changed the PIN.

andy · 26-01-2009, 17:58

Quote:

Originally Posted by wco81

I didn't deactivate the PIN request. Unless there's a way to do it through the phone, rather than through whatever the SIM displays and I can't read Italian.

The PIN request is set via the phone menu, but the decision seems to be then stored on the SIM.

The language of the phone menu can be set to a manual choice or default to that of the SIM's country, if that is installed in the phone. So if you don't understand the phone menu in Italian, put a home SIM in and then select English rather than default

gmmour · 27-01-2009, 11:41

I do suspect though that you already entered a false PUK ten times so that's why it says SIM rejected every time you power up (although beforehand it asked for a PUK)! It means the SIM card is useless, so go to a dealer of your mobile phone company and just ask for a new SIM card with the same number and the same balance (although you might have to prove you're the owner of the number and also pay a fee for the new SIM card).

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	(#1)
wco81 (Offline) Senior Member Prepaid Expert Posts: 304 Join Date: 17 Jun 2007 Country:	26-01-2009, 16:56 I didn't deactivate the PIN request. Unless there's a way to do it through the phone, rather than through whatever the SIM displays and I can't read Italian. But my point, to repeat, is that at least in the past week, after not using since June of last year, the first time I put it in and power it up, it prompted for the PUK, not the PIN. After entering the PUK, it then prompted me for the PIN twice, as if I'm changing the PIN. Then it returned the error. And the numbers I entered were those which came with the SIM. I never changed the PIN.

	(#3)
gmmour (Offline) Member Advanced Member Posts: 92 Join Date: 03 Oct 2006 Country:	27-01-2009, 11:41 I do suspect though that you already entered a false PUK ten times so that's why it says SIM rejected every time you power up (although beforehand it asked for a PUK)! It means the SIM card is useless, so go to a dealer of your mobile phone company and just ask for a new SIM card with the same number and the same balance (although you might have to prove you're the owner of the number and also pay a fee for the new SIM card).