United Mobile+ (new service with +44 Jersey number)

inquisitor · 16-02-2008, 20:40

After my trip to Bulgaria, where UM+ didn't work at all, I noticed today, that I was twice charged EUR 4.99 for connections to my Bulgarian SIM-card, which I tried to call, allthough I never received a callback on the UM+ number nor did I receive a call on the called Bulgarian number. I suspect in both cases do have tried initiating connections by USSD command.
So obviously beyond the trouble with some roaming partners their own system is a mess, like their customer support, which still hasn't been responding for a week now.

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inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	16-02-2008, 20:40 After my trip to Bulgaria, where UM+ didn't work at all, I noticed today, that I was twice charged EUR 4.99 for connections to my Bulgarian SIM-card, which I tried to call, allthough I never received a callback on the UM+ number nor did I receive a call on the called Bulgarian number. I suspect in both cases do have tried initiating connections by USSD command. So obviously beyond the trouble with some roaming partners their own system is a mess, like their customer support, which still hasn't been responding for a week now. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com Last edited by inquisitor; 16-02-2008 at 20:56..