o2 My Europe Extra - Incoming charges for voicemails?

[ronwi]

I would be shocked if the voice path to the voicemail box was actually home country to roaming country back to home country voicemail. It makes more sense that if there is no answer/busy in the roaming country, the call path from the home country to the roaming country is terminated, and the call simply goes directly to the home country voicemail without being routed through the roaming country.

Originally Posted by petkow

Though I should not be charged for ANY incoming calls, I have just been going through a stash of my bills and have realised I have always been getting charged for incoming voicemails (when my phone is off). This is even though I am in a normal o2 roaming partner country. If my phone had been on I would not pay to receive.

Has anyone else who has used o2 MyEurope Extra had similar experiences? I have queried this with o2 CS here in the UK, who didn't know a thing, but have finally concluded that these calls must be chargeable though they cannot prove this to me as being part of any of the terms and conditions. They are trying... but I am fighting it!

Can anyone advise?

p.s. http://www.o2international.co.uk/ter...gmyeuropeextra